National Account Executive in Stoke-on-Trent

Nationwide / home-based, with regular travel to customer sites and occasional meetings at Head Office in Kilmarnock. £36,000 per annum, bonus scheme and car allowance.

Working hours: 40 hours per week, Monday to Friday.

Are you a commercially minded account professional who enjoys building customer relationships, spotting growth opportunities and working with high-quality foodservice products? Braehead Foods is a well-established, highly respected family-owned business delivering premium food solutions to the foodservice industry. We pride ourselves on quality, great service and long-term customer partnerships.

About the role

As National Account Executive, you will manage and develop a portfolio of strategic customer relationships, acting as a key point of contact at site level. You will identify opportunities to grow sales volume, value and margin, while working closely with internal teams to deliver an excellent customer experience.

What you'll be doing

• Build strong, trusted relationships with nominated customers, acting as the main point of contact at site level.
• Create and manage a call frequency plan, prioritising key customers and sites with the strongest growth opportunities.
• Identify and develop new business opportunities, including potential new site targets and Production Kitchen growth opportunities.
• Arrange appointments and engage with Head Chefs and Executive Chefs to understand customer needs and promote relevant solutions.
• Manage day-to-day customer queries and delivery challenges, responding within appropriate timeframes.
• Maintain accurate forecasts, price files, CRM records and site-level contact details.
• Support sampling for new product development and new product lines, ensuring timely customer follow-up and internal communication.
• Work collaboratively with Customer Services, Procurement, Production Kitchen, Marketing, Operations and Finance to enhance the Braehead Foods customer experience.
• Attend customer events and Head Office meetings where required.

What we're looking for

• At least 2 years relevant sales experience, or similar experience in customer service, account management or territory management.
• A confident relationship builder who can work effectively with customers, suppliers and internal stakeholders.
• Excellent organisational and administrative skills, with strong attention to detail.
• Strong verbal and written communication skills.
• Good working knowledge of Microsoft Office applications.
• Experience working in a people-focused environment, both face to face and by telephone.
• Foodservice, hospitality, wholesale, FMCG or field sales experience would be beneficial, but is not essential.

Benefits

• Annual pay reviews.
• 28 days inclusive of Bank Holiday increasing to 33 days with service.
• Group Personal Pension Plan.
• Retail discount membership.
• Health Care Cash Plan membership.
• Further company-tailored benefits achieved through service and commitment.

If you're ready to take the next step in your account management career with a respected foodservice business, we'd love to hear from you. For more information or to apply, please click on the link.

Braehead Foods is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.