At a Glance
- Tasks: Be the friendly face of our busy garage, assisting customers and supporting the team.
- Company: Join Braefel Garage, a family-run business with 39 years of experience in the motor industry.
- Benefits: Flexible part-time hours, full training provided, and a chance to learn new skills.
- Other info: Opportunity to grow within a supportive team and cover various roles.
- Why this job: Gain valuable customer service experience while working in a dynamic environment.
- Qualifications: Excellent communication skills and basic computer knowledge required.
The predicted salary is between 20000 - 25000 £ per year.
We are recruiting for a Receptionist at Braefel Garage, a family run business for over 39 years within the motor industry.
We are a very busy garage working on vehicles for MOT's, servicing and general repairs etc but we also have a recovery business where we assist companies such as Green Flag, AA, Britannia Rescue and the RAC plus others covering various areas of Cornwall.
The position is for 2 1/2 days a week but you must be flexible and cover when the other receptionist is on annual leave or for other reasons.
The previous receptionist is changing job roles within the business.
Main responsibilities: You will be the face of the business and the first person customers will see or speak too so you must have excellent customer service skills Use to working as part of a team Good knowledge of working on computers as we use 2 different systems for our workshop and recovery systems.
Full training will be given Liaise with our suppliers when ordering parts and making returns as necessary Responsible of taking payment either face to face or over the telephone Providing support to the Service Manager This position is to start towards the end of August/ beginning of September.
If you are interested in working in a busy garage and learning new or updating your skills then please send a CV and a covering letter, as we want to hear from you.
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Receptionist in Mitchell employer: Braefel Garage
Braefel Garage is an excellent employer that prides itself on its family-run culture and commitment to employee development. With over 39 years in the motor industry, we offer a dynamic work environment where team members can grow their skills while contributing to our busy operations, including vehicle servicing and recovery services across Cornwall. Join us for a rewarding career where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Mitchell
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Braefel Garage and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Braefel Garage and let us see your personality shine through!
We think you need these skills to ace Receptionist in Mitchell
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Braefel Garage.
Get Familiar with Our Brand:Before applying, take some time to learn about Braefel Garage and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Braefel Garage
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Braefel Garage.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Braefel Garage will surely appreciate.
