At a Glance
- Tasks: Process sales orders and quotations while providing top-notch customer service.
- Company: Join Gravotech, a leading innovator in engraving and laser equipment.
- Benefits: Enjoy competitive pay, career growth, and a supportive work culture.
- Other info: Work in a modern office with opportunities for advancement.
- Why this job: Be part of a dynamic team that values your ideas and contributions.
- Qualifications: Experience in sales order processing or customer service is a plus.
The predicted salary is between 25000 - 32000 € per year.
The Sales Order Processor is an integral part of the Gravotech customer experience and is responsible for processing sales quotations and orders and responding to customer enquiries via telephone and email. This role would suit someone with a sales order processing, customer service, or administrative background.
Key Responsibilities
- Dedicated to meeting customer expectations when handling high volumes of inbound and outbound phone calls in a busy office environment
- Making outbound calls to customers to generate enquiries, follow up opportunities, or create additional business
- Managing shared email inboxes and responding to customer enquiries
- Processing sales quotations and customer orders
- Creating and managing purchase orders
- Checking stock levels and placing regular stock orders
Profile Skills and experience
- Previous experience in a sales order processing, customer service, or administrative role
- Strong customer service and communication skills (both written and verbal)
- Confidence in making outbound calls and engaging customers to identify opportunities
- Excellent organisational skills with the ability to manage multiple tasks and priorities
- High level of attention to detail and accuracy when processing orders and data
- Professional and confident telephone manner
- Ability to work under pressure and manage frequent interruptions
- Good IT skills, including experience with ERP/CRM systems and Microsoft Office (Outlook, Excel, Word)
- Proactive, self-motivated approach with a willingness to support additional tasks as required
We offer
- Career Growth: As a Brady company, we offer excellent opportunities for career development and advancement both within Gravotech and the wider Brady organisation.
- Empowering Culture: We foster a supportive and collaborative work environment where innovation and new ideas are encouraged.
- Competitive Compensation: We offer an attractive salary and commission package, a pension scheme, and other comprehensive benefits.
- State-of-the-art new office in Banbury
Company Gravotech, a Brady company, is a leading company in the manufacture and sale of engraving and laser equipment, in-house software and associated consumables. We employ around 700 people in 18 subsidiaries worldwide and work with a tight network of distributors. Our diverse product range means that our solutions are used in both the retail and industrial sectors, and we are valued globally as a full-range supplier.
Contact Please apply using our ATS system, alternatively send your CV to toby_adams@bradycorp.com
Sales Order Processor employer: Brady Corporation
Gravotech, a Brady company, is an exceptional employer that prioritises employee growth and development within a dynamic and empowering culture. Located in Banbury, our state-of-the-art office fosters collaboration and innovation, offering competitive compensation packages alongside comprehensive benefits. Join us to be part of a supportive team where your contributions are valued and career advancement is encouraged.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Order Processor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Gravotech and its products. This will not only help you answer questions better but also show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of customer interaction over the phone, try role-playing with a friend. This will help you feel more confident when making those outbound calls.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed multiple tasks in previous roles. This will demonstrate that you can handle the busy environment at Gravotech.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows your enthusiasm for the position!
We think you need these skills to ace Sales Order Processor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in sales order processing or customer service. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Sales Order Processor role and how you can contribute to our team. Keep it friendly and professional, just like us!
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your written application reflects your strong communication skills. We love clear and concise language that gets straight to the point!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Brady Corporation
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Order Processor. Familiarise yourself with the key responsibilities and think about how your previous experience in sales order processing or customer service aligns with what Gravotech is looking for.
✨Practice Your Communication Skills
Since this role involves a lot of customer interaction, practice your verbal and written communication skills. You might want to rehearse common customer queries and how you would respond to them, ensuring you come across as professional and confident.
✨Show Off Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and priorities. Think of examples from your past roles where you successfully juggled various responsibilities, especially in a busy office environment. This will demonstrate your ability to thrive under pressure.
✨Get Tech-Savvy
Brush up on your IT skills, particularly with ERP/CRM systems and Microsoft Office. If you have experience with specific software, be ready to talk about it. Showing that you're comfortable with technology will give you an edge in the interview.
