Residential Property Manager in Newcastle upon Tyne

With over 35 years experience Bradley Hall are well-recognised as one of the most prominent and successful property companies in the North of England. We offer a multi-disciplinary practice with services provided in Valuation & Lease Advisory Commercial Agency Residential Agency Land & Development Building Surveying Property Management and New Homes.

Over recent years the company has grown beyond the North East and now has a presence in Leeds Manchester Carlisle and Birmingham with more on the horizon.

Our people are our biggest asset and key to our success we pride ourselves on creating an environment whereby our teams are able to develop and reach their full potential by working towards our core values. Many of the existing department heads have grown and progressed into their roles which highlights the companys commitment to promoting from within.

Summary of Role

Are you ready to take ownership of a dynamic residential portfolio and play a key role in delivering an outstanding living experience for tenants? We are looking for an experienced proactive and highly organised Residential Property Manager to oversee the day-to-day running of our residential properties. This is an opportunity to bring your expertise to a varied and rewarding role where no two days are the same.

Responsibilities

Property Maintenance & Operations

• Take pride in ensuring properties are always well-presented safe and fully compliant.
• Coordinate with trusted contractors to deliver efficient repairs and maintenance.
• Carry out regular inspections to maintain high standards across the portfolio.

Tenant Relations

• Be the go-to contact for tenants providing support and resolving queries with professionalism and care.
• Manage the full tenant lifecycle: from referencing and check-ins to renewals rent reviews and checkouts.
• Handle deposits and mediate disputes when required ensuring a fair and transparent process.

Financial Management

• Oversee rent collection and associated fees helping to maximise the financial performance of the portfolio.

Legal & Compliance

• Keep ahead of the latest legislation including the Renters Reform Bill ensuring full compliance across all properties.
• Manage legal processes when required including evictions with a professional and balanced approach.

Administration & Collaboration

• Maintain accurate and up-to-date records for tenancies finances and maintenance.
• Communicate effectively with tenants about policy changes notices and rent reviews.
• Collaborate with internal teams to deliver a seamless service.

Requirements

Experience: At least 23 years in residential property management or a related field.

Qualifications: ARLA or TPI qualified (or willing to work towards).

Skills

• Strong knowledge of property management systems and UK housing legislation.
• Excellent communication and conflict-resolution abilities.
• Financial management skills and confidence handling tenancy processes.
• Proficiency in Microsoft Office with strong attention to detail and organisation.

Key Skills

Time Management, Customer Service, Cold Calling, Microsoft Outlook, Microsoft Word, Computer Literacy, Fair Housing Regulations, LIHTC, Budgeting, OneSite, Property Management, Lead Generation

Employment Information

Employment Type: Full Time

Experience: years

Vacancy: 1