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For Companies At a Glance
- Tasks: Coordinate technical support and customer service for asbestos projects.
- Company: Established nationwide company with over 30 years of experience.
- Benefits: Competitive salary, health plan, pension, and generous leave policies.
- Why this job: Join a rewarding career in a growing industry with training opportunities.
- Qualifications: Strong IT skills, customer service experience, and organisational abilities.
- Other info: Dynamic team environment with potential for career advancement.
The predicted salary is between 25584 - 28724 £ per year.
We are excited to announce that as a result of continued growth in our asbestos surveying and consultancy department we are currently recruiting for a Project Scheduler and Operational Support based at our Blackpool office. If you are interested in a rewarding career working for a highly respected, successful and established nationwide company, with over 30 years' trading experience, this is a great opportunity for you!
Roles and Responsibilities
- The position will require the successful candidate to work in conjunction with the Technical Managers, administering both planned and reactive asbestos works.
- The successful candidate will be responsible for scheduling analytical works and asbestos surveys, the effective deployment of site staff day-to-day, dealing with client enquiries, booking appointments and providing quotations for works in conjunction with the technical team.
- The role will involve day-to-day liaison with our report production and laboratory teams across the UK, to ensure that reports are delivered to clients in a timely manner.
- The successful candidate will be trained to produce and format asbestos survey reports.
Person Specification
- Contribute to effective team working and provide appropriate cover for colleagues as required while being capable of working independently from time to time.
- Possess excellent IT skills: Microsoft Word and Excel with good levels of literacy.
- Previous experience in technical or project administration.
- Prior knowledge of the asbestos industry is preferable but not essential. However, further training will be provided on the job.
- Experience in customer service, sales support, or a similar coordination role.
- Excellent organisational skills and attention to detail.
- Ability to work collaboratively with technical teams.
- Working towards BOHS P405 Management of Asbestos in Buildings Training and Water Hygiene Duty Holder Qualifications.
What We Can Offer You
- The hours of work are 40 hours per week, Monday to Friday 0800 - 1630 with a 30-minute unpaid break for lunch.
- Salary is negotiable, ranging from per annum £25,584.00 - £28,724.80 (depending on previous experience and qualifications).
- A company paid health and wellbeing plan.
- A company pension, into which the company contributes 3% of qualifying earnings.
- 22 days of annual leave (long service award applies at 3 and 5 years).
- An additional day of annual leave for your birthday, or the closest working day to your birthday.
- Paid, statutory, bank holidays (8).
- Contractual sick pay.
How to Apply
If you would like to apply for this role, please select the ‘apply’ button below. We will review your application as soon as possible.
Technical Support & Customer Service Coordinator employer: Bradley Environmental Consultants Limited
Contact Detail:
Bradley Environmental Consultants Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support & Customer Service Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the asbestos industry or related fields. Use LinkedIn to connect with professionals and join relevant groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their work culture and be ready to discuss how your skills align with their needs. Practise common interview questions, especially those related to customer service and technical support.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've effectively managed projects or schedules in the past. Highlight your attention to detail and ability to work collaboratively with teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Technical Support & Customer Service Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Technical Support & Customer Service Coordinator. Highlight any relevant experience in project administration or customer service, and don’t forget to mention your IT skills with Microsoft Word and Excel!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this opportunity and how your skills align with the job description. Be genuine and let your personality come through.
Showcase Your Organisational Skills: Since the role requires excellent organisational skills, make sure to provide examples in your application. Whether it’s managing schedules or coordinating with teams, show us how you keep everything running smoothly.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Bradley Environmental Consultants Limited
✨Know Your Stuff
Make sure you brush up on the basics of asbestos surveying and consultancy. Familiarise yourself with common terms and processes, as well as the role's responsibilities. This will show that you're genuinely interested and ready to hit the ground running.
✨Show Off Your IT Skills
Since the job requires excellent IT skills, be prepared to discuss your experience with Microsoft Word and Excel. Maybe even bring examples of reports or spreadsheets you've worked on in the past. This will demonstrate your capability and confidence in using these tools.
✨Highlight Your Customer Service Experience
The role involves dealing with client enquiries and providing quotations, so be ready to share specific examples of how you've successfully handled customer interactions in previous roles. This will help illustrate your ability to communicate effectively and provide excellent service.
✨Ask Smart Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or the training process for the BOHS P405 qualification. This shows that you're not just interested in the job, but also in how you can grow and contribute to the team.
