Technical Support & Customer Service Coordinator in Burnley
Technical Support & Customer Service Coordinator

Technical Support & Customer Service Coordinator in Burnley

Burnley Full-Time 25584 - 28724 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate technical support and customer service for asbestos projects.
  • Company: Established nationwide company with over 30 years of experience.
  • Benefits: Competitive salary, health plan, pension, and generous leave.
  • Why this job: Join a rewarding career in a growing industry with training opportunities.
  • Qualifications: Strong IT skills, customer service experience, and organisational abilities.
  • Other info: Dynamic team environment with potential for career advancement.

The predicted salary is between 25584 - 28724 £ per year.

We are excited to announce that as a result of continued growth in our asbestos surveying and consultancy department we are currently recruiting for a Project Scheduler and Operational Support based at our Blackpool office.

If you are interested in a rewarding career working for a highly respected, successful and established nationwide company, with over 30 years' trading experience, this is a great opportunity for you!

Roles and Responsibilities

The position will require the successful candidate to work in conjunction with the Technical Managers, administering both planned and reactive asbestos works. The successful candidate will be responsible for scheduling analytical works and asbestos surveys, the effective deployment of site staff day-to-day, dealing with client enquiries, booking appointments and providing quotations for works in conjunction with the technical team. In addition, the role will involve day-to-day liaison with our report production and laboratory teams across the UK, to ensure that reports are delivered to clients in a timely manner. The successful candidate will be trained to produce and format asbestos survey reports.

Person Specification
  • Contribute to effective team working and provide appropriate cover for colleagues as required while being capable of working independently from time to time.
  • Possess excellent IT skills: Microsoft Word and Excel with good levels of literacy.
  • Previous experience in technical or project administration. Prior knowledge of the asbestos industry is preferable but not essential. However, further training will be provided on the job.
  • Experience in customer service, sales support, or a similar coordination role.
  • Excellent organisational skills and attention to detail.
  • Ability to work collaboratively with technical teams.
  • Working towards BOHS P405 Management of Asbestos in Buildings Training and Water Hygiene Duty Holder Qualifications.
What We Can Offer You

The hours of work are 40 hours per week, Monday to Friday 0800 - 1630 with a 30-minute unpaid break for lunch. Salary is negotiable, ranging from per annum £25,584.00 - £28,724.80 (depending on previous experience and qualifications). A company paid health and wellbeing plan, a company pension, into which the company contributes 3% of qualifying earnings, 22 days of annual leave (long service award applies at 3 and 5 years), and an additional day of annual leave for your birthday, or the closest working day to your birthday.

Technical Support & Customer Service Coordinator in Burnley employer: Bradley Environmental Consultants Limited

Join a highly respected and established company in Blackpool, where your role as a Technical Support & Customer Service Coordinator will be both rewarding and impactful. With over 30 years of experience, we offer a supportive work culture that prioritises employee growth through comprehensive training and development opportunities, alongside competitive benefits such as a health and wellbeing plan, pension contributions, and additional leave for your birthday. Experience a collaborative environment that values teamwork and individual contributions, making it an excellent place to build your career.
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Contact Detail:

Bradley Environmental Consultants Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support & Customer Service Coordinator in Burnley

✨Tip Number 1

Network like a pro! Reach out to people in the asbestos industry or related fields. Attend local events or join online forums to connect with potential employers and get insider info on job openings.

✨Tip Number 2

Prepare for interviews by researching the company and its projects. Show them you’re genuinely interested in their work and how you can contribute to their success. Tailor your answers to highlight your relevant skills and experience.

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds!

✨Tip Number 4

Apply through our website for the best chance at landing that job! We love seeing applications directly from candidates who are eager to join our team. Plus, it shows you’re proactive and serious about the opportunity.

We think you need these skills to ace Technical Support & Customer Service Coordinator in Burnley

Project Scheduling
Asbestos Surveying
Client Liaison
Quotation Preparation
Report Production
Laboratory Coordination
Microsoft Word
Microsoft Excel
Technical Administration
Customer Service
Sales Support
Organisational Skills
Attention to Detail
Team Collaboration
Training in Asbestos Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Technical Support & Customer Service Coordinator role. Highlight relevant experience, especially in project administration and customer service, to show us you’re the right fit for our team.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in this position and how your skills align with our needs. Keep it friendly and professional, just like we are at StudySmarter.

Show Off Your IT Skills: Since we value excellent IT skills, make sure to mention your proficiency in Microsoft Word and Excel. If you have any specific examples of how you've used these tools effectively, share them with us!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!

How to prepare for a job interview at Bradley Environmental Consultants Limited

✨Know Your Stuff

Make sure you brush up on the basics of asbestos surveying and consultancy. Even if you don’t have direct experience, understanding the terminology and processes will show your enthusiasm and willingness to learn.

✨Show Off Your IT Skills

Since the role requires excellent IT skills, be prepared to discuss your experience with Microsoft Word and Excel. Maybe even bring examples of reports or spreadsheets you've worked on to demonstrate your proficiency.

✨Customer Service is Key

Highlight any previous experience in customer service or coordination roles. Be ready to share specific examples of how you’ve handled client enquiries or resolved issues, as this will showcase your ability to work collaboratively with technical teams.

✨Ask Smart Questions

Prepare thoughtful questions about the company’s approach to project scheduling and team collaboration. This not only shows your interest in the role but also gives you insight into how you can contribute effectively.

Technical Support & Customer Service Coordinator in Burnley
Bradley Environmental Consultants Limited
Location: Burnley
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