Customer Service Ops Specialist – Process Improvement

Customer Service Ops Specialist – Process Improvement

Full-Time 29700 - 36300 Β£ / year (est.) Hybrid
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At a Glance

  • Tasks: Support teams by handling queries, analysing data, and leading training for process improvements.
  • Company: Leading consulting firm in the UK with a focus on innovation.
  • Benefits: Hybrid work model, competitive benefits, and opportunities for professional growth.
  • Other info: Mid-senior level role with a dynamic and supportive work environment.
  • Why this job: Make a real difference by improving customer service operations and driving change.
  • Qualifications: Minimum of 5 GCSEs, strong communication skills, and experience in continuous improvement.

The predicted salary is between 29700 - 36300 Β£ per year.

A leading consulting firm in the United Kingdom is looking for a Customer Service Operations Specialist to support operational teams and drive process improvements.

The role includes handling complex queries and complaints, analyzing data, and leading training efforts.

Candidates should possess a minimum of 5 GCSEs, strong communication skills, and experience with continuous improvement methodologies.

This is a mid-senior level position with a hybrid work model and competitive benefits. #J-18808-Ljbffr

Customer Service Ops Specialist – Process Improvement employer: Bradley David Associates

Bradley David Associates is an excellent employer for logistics professionals, offering a dynamic work environment in the bustling port town of Felixstowe. With a strong focus on employee development and a collaborative culture, team members are encouraged to grow their skills and advance their careers while contributing to the success of the freight forwarding business. The company values innovation and teamwork, making it a rewarding place for those looking to make a meaningful impact in the logistics sector.

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Contact Details:

Bradley David Associates Recruitment Team

We think you need these skills to ace Customer Service Ops Specialist – Process Improvement

Customer Service Skills
Process Improvement
Data Analysis
Communication Skills
Problem-Solving Skills
Training and Development
Continuous Improvement Methodologies