Customer Service Ops Specialist – Process Improvement

A leading consulting firm in the United Kingdom is looking for a Customer Service Operations Specialist to support operational teams and drive process improvements. The role includes handling complex queries and complaints, analyzing data, and leading training efforts. Candidates should possess a minimum of 5 GCSEs, strong communication skills, and experience with continuous improvement methodologies. This is a mid-senior level position with a hybrid work model and competitive benefits. #J-18808-Ljbffr