At a Glance
- Tasks: Lead and motivate the team while ensuring excellent customer service and operational efficiency.
- Company: Bradfords Building Supplies, a leading independent builders’ merchant in the South West.
- Benefits: Great employee benefits, development opportunities, and career progression.
- Other info: Core values of Commitment, Care, Consistency, and Innovation drive our success.
- Why this job: Join a supportive team and make a real impact in a fast-paced environment.
- Qualifications: Experience in team supervision, strong customer service focus, and good communication skills.
The predicted salary is between 35000 - 38556 £ per year.
At Bradfords Building Supplies, we’ve been supporting our customers for over 250 years as one of the South West’s leading independent builders’ merchants. Our success is built on our people, their expertise and the exceptional service they deliver every day.
We’re now looking for a Deputy Branch Manager to join our team in Weston-Super-Mare, someone who can support the Branch Manager, lead from the front and help drive performance across the branch. As Deputy Branch Manager, you’ll play a key role in the day-to-day running of the branch. Working across all departments, you’ll help ensure everything runs smoothly while delivering great results for both customers and the business.
You’ll support the Branch Manager in leading the team, maintaining a safe environment and driving sales and service standards. When needed, you’ll step up and take full responsibility for the branch, making sure everything continues to operate efficiently. Through supporting the day-to-day management of the branch, helping to deliver sales, profit and service targets, your key responsibilities will include:
- Leading and motivating the team to provide consistently excellent customer service
- Promoting a strong health & safety culture and ensuring compliance across the branch
- Handling customer queries and resolving issues quickly and professionally
- Supporting operational processes, stock control and transport coordination to keep everything running smoothly
We’re looking for someone who is confident, approachable, who enjoys working in a fast-paced environment and takes pride in delivering results. You’ll ideally bring:
- Experience supervising or managing a team
- A strong focus on customer service and business performance
- A good understanding of health & safety and company procedures and the importance of H&S in our industry
- Good communication and interpersonal skills
- The ability to stay organised and work under pressure
- A positive, can-do attitude and a flexible approach
In return, we offer the following:
- Great employee benefits
- Opportunities for development and career progression
Our core values, Commitment, Care, Consistency and Innovation, are at the heart of everything we do. We work as one team to deliver for our customers and support each other to succeed. If this has sparked your interest and you are ready to take the next step in your career, we’d love to hear from you.
Deputy Branch Manager in Weston-super-Mare employer: Bradfords Building Supplies
At Bradfords Building Supplies, we pride ourselves on being a supportive and dynamic employer, where our core values of Commitment, Care, Consistency, and Innovation guide our work culture. As a Deputy Branch Manager in Weston-Super-Mare, you will benefit from great employee perks, ample opportunities for professional development, and a collaborative environment that fosters both personal and team success. Join us to be part of a legacy that has thrived for over 250 years, while making a meaningful impact in the community.
Contact Details:
Bradfords Building Supplies Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Branch Manager in Weston-super-Mare
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Bradfords Building Supplies, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Bradfords Building Supplies!
We think you need these skills to ace Deputy Branch Manager in Weston-super-Mare
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Bradfords Building Supplies, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Bradfords Building Supplies and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Bradfords Building Supplies that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Bradfords Building Supplies
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
