At a Glance
- Tasks: Lead a dynamic team in delivering top-notch plumbing and heating services.
- Company: Join Bradfords Building Supplies, a trusted name for over 250 years.
- Benefits: Enjoy great employee perks and opportunities for career growth.
- Other info: Be part of a supportive team that values commitment, care, and innovation.
- Why this job: Make a real impact while developing your leadership skills in a fast-paced environment.
- Qualifications: Experience in team management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
At Bradfords Building Supplies, we’ve been supporting our customers for over 250 years as one of the South West’s leading independent builders’ merchants. Our success is built on our people, their expertise and the exceptional service they deliver every day. Within our business, we have Bradfords Plumbing Supplies offering a wide range of plumbing and heating products and services. We are now looking for a Deputy Branch Manager to join our Plumbing & Heating team at our Exmouth Branch. This role will involve supporting the Branch Manager, leading from the front and helping to drive performance across the branch.
You’ll play a key role in the day-to-day running of the branch. Working across all departments, you’ll help ensure everything runs smoothly while delivering great results for both customers and the business. You’ll support the Branch Manager in leading the team, maintaining a safe environment and driving sales and service standards. When needed, you’ll step up and take full responsibility for the branch, making sure everything continues to operate efficiently.
Through supporting the day-to-day management of the branch, helping to deliver sales, profit and service targets, your key responsibilities will include:
- Leading and motivating the team to provide consistently excellent customer service
- Promoting a strong health & safety culture and ensuring compliance across the branch
- Handling customer queries and resolving issues quickly and professionally
- Supporting operational processes, stock control and transport coordination to keep everything running smoothly
We’re looking for someone who is confident, approachable, who enjoys working in a fast-paced environment and takes pride in delivering results.
Qualifications:
- Experience supervising or managing a team
- A strong focus on customer service and business performance
- A good understanding of health & safety and company procedures and the importance of H&S in our industry
- Good communication and interpersonal skills
- The ability to stay organised and work under pressure
- A positive, can-do attitude and a flexible approach
Benefits:
- Great employee benefits
- Opportunities for development and career progression
Our core values, Commitment, Care, Consistency and Innovation, are at the heart of everything we do. We work as one team to deliver for our customers and support each other to succeed. If this has sparked your interest and you are ready to take the next step in your career, we’d love to hear from you.
Deputy Branch Manager- Plumbing and Heating in Exmouth employer: Bradfords Building Supplies
At Bradfords Building Supplies, we pride ourselves on being a supportive and dynamic employer, offering a collaborative work culture that values commitment, care, consistency, and innovation. As a Deputy Branch Manager in our Exmouth branch, you will benefit from great employee perks, ample opportunities for professional development, and the chance to lead a dedicated team in delivering exceptional service to our customers. Join us and be part of a company that has been a cornerstone of the South West for over 250 years, where your contributions truly matter.
Contact Details:
Bradfords Building Supplies Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Branch Manager- Plumbing and Heating in Exmouth
✨Tip Number 1
Get to know the company inside out! Research Bradfords Building Supplies, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Deputy Branch Manager role. Plus, it shows you're genuinely interested!
✨Tip Number 3
Prepare for the interview by practising common questions related to team leadership and customer service. Think of examples from your past that highlight your skills in these areas. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the team at Bradfords. Let’s get you that interview!
We think you need these skills to ace Deputy Branch Manager- Plumbing and Heating in Exmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Deputy Branch Manager role. Highlight your leadership experience, customer service focus, and any relevant plumbing and heating knowledge to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your values align with ours. Don’t forget to mention your approach to team motivation and customer service.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive performance and deliver results. Numbers speak volumes, so if you’ve improved sales or customer satisfaction, let us know!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Bradfords Building Supplies
✨Know Your Plumbing and Heating Stuff
Make sure you brush up on your knowledge of plumbing and heating products. Familiarise yourself with the latest trends and technologies in the industry, as well as the specific offerings at Bradfords. This will show that you're genuinely interested and ready to contribute from day one.
✨Showcase Your Leadership Skills
As a Deputy Branch Manager, you'll need to lead and motivate a team. Prepare examples of how you've successfully managed or supervised a team in the past. Think about times when you resolved conflicts or improved team performance, and be ready to share these stories during the interview.
✨Emphasise Customer Service Excellence
Bradfords values exceptional customer service, so come prepared with examples of how you've gone above and beyond for customers in previous roles. Highlight your problem-solving skills and how you handle customer queries effectively, as this will resonate well with the interviewers.
✨Demonstrate Your Health & Safety Knowledge
Understanding health and safety is crucial in this role. Be ready to discuss your experience with H&S protocols and how you've implemented them in past positions. Showing that you prioritise safety will align with Bradfords' commitment to maintaining a safe environment for both staff and customers.
