At a Glance
- Tasks: Lead and motivate the team while ensuring excellent customer service and operational efficiency.
- Company: Bradfords Building Supplies, a leading independent builders’ merchant in the South West.
- Benefits: Great employee benefits, development opportunities, and career progression.
- Other info: Core values of Commitment, Care, Consistency, and Innovation drive our success.
- Why this job: Join a supportive team and make a real impact in a fast-paced environment.
- Qualifications: Experience in team supervision, strong customer service focus, and good communication skills.
The predicted salary is between 30000 - 40000 € per year.
At Bradfords Building Supplies, we’ve been supporting our customers for over 250 years as one of the South West’s leading independent builders’ merchants. Our success is built on our people, their expertise and the exceptional service they deliver every day.
We’re now looking for a Deputy Branch Manager to join our team in Redruth, someone who can support the Branch Manager, lead from the front and help drive performance across the branch. As Deputy Branch Manager, you’ll play a key role in the day-to-day running of the branch. Working across all departments, you’ll help ensure everything runs smoothly while delivering great results for both customers and the business.
You’ll support the Branch Manager in leading the team, maintaining a safe environment and driving sales and service standards. When needed, you’ll step up and take full responsibility for the branch, making sure everything continues to operate efficiently. Through supporting the day-to-day management of the branch, helping to deliver sales, profit and service targets, your key responsibilities will include:
- Leading and motivating the team to provide consistently excellent customer service
- Promoting a strong health & safety culture and ensuring compliance across the branch
- Handling customer queries and resolving issues quickly and professionally
- Supporting operational processes, stock control and transport coordination to keep everything running smoothly
We’re looking for someone who is confident, approachable, who enjoys working in a fast-paced environment and takes pride in delivering results. You’ll ideally bring:
- Experience supervising or managing a team
- A strong focus on customer service and business performance
- A good understanding of health & safety and company procedures and the importance of H&S in our industry
- Good communication and interpersonal skills
- The ability to stay organised and work under pressure
- A positive, can-do attitude and a flexible approach
In return, we offer the following:
- Great employee benefits
- Opportunities for development and career progression
Our core values, Commitment, Care, Consistency and Innovation, are at the heart of everything we do. We work as one team to deliver for our customers and support each other to succeed. If this has sparked your interest and you are ready to take the next step in your career, we’d love to hear from you.
Deputy Branch Manager in Brea employer: Bradfords Building Supplies
Bradfords Building Supplies is an exceptional employer, offering a supportive and collaborative work culture that prioritises employee development and career progression. Located in Redruth, our team thrives on delivering outstanding customer service while maintaining a strong focus on health and safety, ensuring a rewarding and fulfilling work environment for all staff members.
Contact Detail:
Bradfords Building Supplies Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Branch Manager in Brea
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Deputy Branch Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Bradfords Building Supplies and understanding their values. Be ready to discuss how your experience aligns with their commitment to customer service and team leadership. Show them you’re not just another candidate, but someone who truly gets what they stand for.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to team management and customer service. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Bradfords Building Supplies. Let’s get you that Deputy Branch Manager position!
We think you need these skills to ace Deputy Branch Manager in Brea
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Deputy Branch Manager role. Highlight your leadership experience and customer service focus, as these are key for us at Bradfords Building Supplies.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you've led teams or improved customer service in previous roles. We love hearing about your achievements!
Showcase Your Understanding of H&S:Since health and safety is crucial in our industry, make sure to mention any relevant experience or training you have. This will show us that you take safety seriously and understand its importance in the workplace.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Bradfords Building Supplies
✨Know the Company Inside Out
Before your interview, take some time to research Bradfords Building Supplies. Understand their history, values, and what makes them a leader in the industry. This will not only impress your interviewers but also help you align your answers with their core values.
✨Showcase Your Leadership Skills
As a Deputy Branch Manager, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to inspire others and drive performance.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Be ready to discuss how you've handled customer queries and resolved issues in previous positions. Use specific examples that showcase your commitment to delivering exceptional service.
✨Prepare for Health & Safety Questions
Given the importance of health and safety in the building supplies industry, brush up on relevant regulations and best practices. Be prepared to discuss how you would promote a strong health & safety culture within the branch.
