At a Glance
- Tasks: Assist customers at the trade counter and ensure exceptional service.
- Company: Join Bradfords Building Supplies, a leading independent builders’ merchant.
- Benefits: Enjoy 30 days annual leave, bonuses, and a great working environment.
- Other info: Opportunity for career growth within a supportive team.
- Why this job: Be the friendly face of the business and help customers thrive.
- Qualifications: Customer service skills and a team player attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
Bradfords Building Supplies Ltd is a leading independent builders’ merchant based across the South West of England. We know our strength lies in our people and the service we offer and we continue to build on this by bringing great people into our teams. We are looking for a Trade Counter Assistant to join our team at our Barnstaple Branch.
Within this role you will play a key part within the branch as a multi‑skilled member of the team working with all departments to ensure customers receive exceptional customer service every time. When working on the trade counter, you will deliver the highest level of service. You will be the friendly face of the business, helping to drive sales while dealing with customers to ensure their requirements are met and they are well supported. You will also be required to check goods and merchandise the stock in the shop.
Do you enjoy providing excellent customer service? Are you a team player willing to help all departments in Branch when needed? Are you confident in building working relationships with our customers? Do you enjoy problem solving? Do you want to be a part of the Bradfords Family?
In return, we offer 30 days annual leave a year (inclusive of Bank Holidays) with that rising to 33 days a year once you have completed a year’s service. We also offer a discretionary bonus scheme, contributory stakeholder pension scheme, life cover, online discounts package, a great working environment and more!
Trade Counter Assistant in Barnstaple employer: Bradfords Building Supplies
Bradfords Building Supplies Ltd is an exceptional employer that values its people and fosters a supportive work culture at our Barnstaple Branch. With a focus on employee growth, we offer generous benefits including 30 days of annual leave, a discretionary bonus scheme, and a contributory pension plan, all within a friendly environment where teamwork and customer service excellence are paramount.
Contact Details:
Bradfords Building Supplies Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Assistant in Barnstaple
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bradfords Building Supplies. Understand their values and what makes them tick. This way, you can show them you're not just another candidate but someone who genuinely wants to be part of the Bradfords family.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your teamwork spirit! Highlight times when you've collaborated with others to solve problems or improve service. Bradfords is looking for a multi-skilled team player, so let them know you’re ready to jump in wherever needed.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Trade Counter Assistant position.
We think you need these skills to ace Trade Counter Assistant in Barnstaple
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in providing excellent customer service. We want to see how you’ve gone above and beyond for customers in the past, so share specific examples that showcase your friendly and helpful nature.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Trade Counter Assistant role. Mention how your skills align with the job description and why you’re excited about joining the Bradfords Family.
Be a Team Player:Since this role involves working across different departments, it’s important to demonstrate your teamwork skills. Share experiences where you collaborated with others to achieve a common goal or helped out in different areas when needed.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role or the company!
How to prepare for a job interview at Bradfords Building Supplies
✨Know the Company
Before your interview, take some time to research Bradfords Building Supplies Ltd. Understand their values, services, and what makes them stand out in the builders’ merchant industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Trade Counter Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure customer satisfaction, as this will demonstrate your fit for the role.
✨Emphasise Teamwork
Since the role requires collaboration across departments, be prepared to talk about your experience working in teams. Share specific instances where you contributed to a team goal or helped a colleague, highlighting your ability to work well with others and support the overall branch success.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, training opportunities, or how success is measured in the role. This shows that you’re engaged and serious about wanting to join the Bradfords Family.
