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For Companies At a Glance
- Tasks: Support blind and low-vision clients by providing tailored assistance and overcoming barriers.
- Company: Join a nonprofit focused on closing the employment gap for individuals with disabilities.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for travel.
- Why this job: Make a real impact while working in an inclusive environment that values all abilities.
- Qualifications: 2+ years in administrative roles, strong communication skills, and proficiency in Microsoft Office.
- Other info: Travel may be required, including international trips to support clients on-site.
The predicted salary is between 21600 - 50400 £ per year.
Bradford Jacobs are supporting a nonprofit organisation who specialise in inclusive support to close the employment gap for individuals with disabilities. As a \”for-purpose\” social enterprise they blend human services and business strategies to demonstrate the competitive advantage of employing people of all abilities.
A key initiative is the Accessibility Partner Program, pairing blind and low-vision people with professional visual interpreters. These Inclusive Support Specialists provide top-tier support by addressing barriers, fostering partnership, and committing to ongoing education.
The Accessibility Partner role is a full-time position that provides specialized support to employees who are blind or low vision.
Key Responsibilities:
1. Client Partnership
- Maintain professionalism, confidentiality, and clear boundaries while building strong partnerships with clients.
- Understand and anticipate the needs of blind or low vision clients, providing proactive, flexible support to overcome visual disability barriers.
- Act as a resource for clients, assisting with navigating physical spaces, attending meetings, and ensuring barrier free access during events.
2. Task and Technology Support
- Provide assistance with tasks such as note-taking, document translation, creating accessible content, and supporting administrative duties (e.g., submitting expense reports, calendaring).
- Translate inaccessible digital content (emails, PowerPoint, Excel, etc.) into accessible formats, using screen readers and other assistive technologies.
- Support clients in navigating complex software, guiding them through tasks in tools like Microsoft Office, Power BI, and Azure DevOps.
3. Communication & Time Management
- Communicate effectively, both verbally and in writing, to ensure employees are fully supported in their work tasks.
- Manage multiple time-sensitive tasks, prioritizing effectively while maintaining clear communication regarding deadlines and any delays.
4. Travel and Flexibility
- Travel domestically or internationally, sometimes on short notice, to provide on-site support as needed.
- Prepare for international travel, including vaccinations and background checks, if required.
Experience Required:
- Minimum of 2 years in administrative or workplace inclusion support roles, with preference for experience working with visually impaired or blind individuals.
- Strong communication, organizational, and customer service skills. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and the ability to learn new technologies.
- Professional level of English-speaking skills
- High level typing ability
Working Conditions:
- Ability to work at a computer for up to 8 hours daily, manage multiple projects, and assist clients with accessibility needs both remotely and in-person
- Potential travel to client sites or other locations, including transporting equipment as needed (internationally & nationally)
- Willingness and ability to travel both locally and internationally when required
- Hybrid model, 2 days a week at the clients office in Paddington area of London, remaining days WFH.
Salary
Salary up to £36,000 per annum
Support Specialist employer: Bradford Jacobs
Contact Detail:
Bradford Jacobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Specialist
✨Tip Number 1
Familiarize yourself with assistive technologies and tools that support individuals with visual impairments. Understanding how to use screen readers and other accessibility software will not only enhance your skill set but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the nonprofit sector, especially those focused on disability inclusion. Engaging with organizations and attending relevant events can provide valuable insights and connections that may help you stand out as a candidate.
✨Tip Number 3
Showcase your experience in client partnership roles by preparing examples of how you've successfully supported individuals with diverse needs. Highlighting specific instances where you've overcome challenges will illustrate your problem-solving abilities.
✨Tip Number 4
Be ready to discuss your flexibility and willingness to travel for the role. Since the position requires on-site support, demonstrating your adaptability and readiness to meet clients' needs will be crucial during the interview process.
We think you need these skills to ace Support Specialist
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Support Specialist position. Understand the key responsibilities and required skills, especially those related to supporting individuals with disabilities.
Tailor Your CV: Customize your CV to highlight relevant experience in administrative or workplace inclusion support roles. Emphasize any previous work with visually impaired or blind individuals, as well as your proficiency in Microsoft Office and other technologies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for inclusive support and your understanding of the challenges faced by individuals with disabilities. Mention specific examples from your past experiences that demonstrate your ability to provide proactive and flexible support.
Highlight Communication Skills: In both your CV and cover letter, emphasize your strong communication skills. Provide examples of how you have effectively communicated with clients or colleagues, particularly in challenging situations or when managing multiple tasks.
How to prepare for a job interview at Bradford Jacobs
✨Understand the Mission
Familiarize yourself with the nonprofit's mission to support individuals with disabilities. Show genuine interest in their work and be prepared to discuss how your values align with theirs.
✨Demonstrate Empathy and Support Skills
Prepare examples from your past experiences where you provided support to individuals, especially those with disabilities. Highlight your ability to build strong partnerships and maintain professionalism.
✨Showcase Technical Proficiency
Be ready to discuss your experience with assistive technologies and software like Microsoft Office, Power BI, and Azure DevOps. Mention any specific tools you've used to create accessible content or assist clients.
✨Communicate Clearly and Effectively
Practice articulating your thoughts clearly, both verbally and in writing. Since communication is key in this role, demonstrate your ability to manage multiple tasks while keeping communication open and transparent.
