Accessibility Support

Bradford Jacobs are supporting a nonprofit organisation who specialise in inclusive support to close the employment gap for individuals with disabilities. As a \”for-purpose\” social enterprise they blend human services and business strategies to demonstrate the competitive advantage of employing people of all abilities.

A key initiative is the Accessibility Partner Program, pairing blind and low-vision people with professional visual interpreters. These Inclusive Support Specialists provide top-tier support by addressing barriers, fostering partnership, and committing to ongoing education.

The Accessibility Partner role is a full-time position that provides specialized support to employees who are blind or low vision.

Key Responsibilities:

1. Client Partnership

• Maintain professionalism, confidentiality, and clear boundaries while building strong partnerships with clients.
• Understand and anticipate the needs of blind or low vision clients, providing proactive, flexible support to overcome visual disability barriers.
• Act as a resource for clients, assisting with navigating physical spaces, attending meetings, and ensuring barrier free access during events.

2. Task and Technology Support

• Provide assistance with tasks such as note-taking, document translation, creating accessible content, and supporting administrative duties (e.g., submitting expense reports, calendaring).
• Translate inaccessible digital content (emails, PowerPoint, Excel, etc.) into accessible formats, using screen readers and other assistive technologies.
• Support clients in navigating complex software, guiding them through tasks in tools like Microsoft Office, Power BI, and Azure DevOps.

3. Communication & Time Management

• Communicate effectively, both verbally and in writing, to ensure employees are fully supported in their work tasks.
• Manage multiple time-sensitive tasks, prioritizing effectively while maintaining clear communication regarding deadlines and any delays.

4. Travel and Flexibility

• Travel domestically or internationally, sometimes on short notice, to provide on-site support as needed.
• Prepare for international travel, including vaccinations and background checks, if required.

Experience Required:

• Minimum of 2 years in administrative or workplace inclusion support roles, with preference for experience working with visually impaired or blind individuals.
• Strong communication, organizational, and customer service skills. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and the ability to learn new technologies.
• Professional level of English-speaking skills
• High level typing ability

Working Conditions:

• Ability to work at a computer for up to 8 hours daily, manage multiple projects, and assist clients with accessibility needs both remotely and in-person
• Potential travel to client sites or other locations, including transporting equipment as needed (internationally & nationally)
• Willingness and ability to travel both locally and internationally when required
• Hybrid model, 2 days a week at the clients office in Paddington area of London, remaining days WFH.

Salary

Salary up to £36,000 per annum