Housing Options Officer

Housing Options Officer

Leeds Full-Time 32076 - 36648 £ / year (est.) No home office possible
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Bradford Council

At a Glance

  • Tasks: Help vulnerable customers prevent homelessness and achieve sustainable housing solutions.
  • Company: Bradford Council's Housing Options Service, dedicated to community support.
  • Benefits: Competitive salary, permanent position, and a chance to make a real difference.
  • Why this job: Join a dynamic team and impact lives positively in a busy environment.
  • Qualifications: Experience in housing advice and a relevant NVQ Level 4 qualification.
  • Other info: Great opportunity for career growth in a supportive setting.

The predicted salary is between 32076 - 36648 £ per year.

Department of Place

Housing Options Service

Housing Options Officer

SO1/ SO2: £32,076 – £36,648 pa

1 x 37 hours per week

Permanent

Based at Britannia House

The Housing Options Service is responsible for discharging Bradford Council’s statutory duties towards customers in housing need. We are looking for dynamic staff who can work in a busy, front-line environment, with a large team. The role involves working with vulnerable customers, preventing their homelessness and achieving sustainable long term outcomes.

We are looking for staff with practical demonstrable experience in a Housing related environment providing advice on prevention of homelessness, housing advice and assistance. It is not essential but advantageous if you have carried out homelessness assessments under S184 (Part VII, HA1996) applying relevant Legislation, Case Law, the Homelessness Code of Guidance 1996 and Homeless Reduction Act 2017.

Your education will include at least NVQ Level 4 standard in a relevant discipline such as Housing, Housing Advice, Social Sciences or extensive experience in a Housing related environment providing advice on prevention of homelessness, housing advice and assistance.

Housing Options Officer employer: Bradford Council

Bradford Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional development. As a Housing Options Officer, you will have the opportunity to make a meaningful impact in the community by helping vulnerable customers prevent homelessness and achieve sustainable outcomes. With a focus on teamwork and collaboration, this role provides a rewarding environment where your skills and experience in housing can truly shine.
Bradford Council

Contact Detail:

Bradford Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Options Officer

✨Tip Number 1

Get to know the ins and outs of the Housing Options Service. Familiarise yourself with the key legislation and guidance mentioned in the job description. This will not only help you in interviews but also show that you're genuinely interested in the role.

✨Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn or at local housing events. They can provide insider tips and might even put in a good word for you when you apply through our website.

✨Tip Number 3

Prepare for scenario-based questions in your interviews. Think about real-life situations where you've helped vulnerable customers or prevented homelessness. We want to see how you handle pressure and make a difference!

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Housing Options Officer

Housing Advice
Homelessness Prevention
Case Law Knowledge
Legislation Understanding
Homelessness Assessments
Customer Service Skills
Communication Skills
Problem-Solving Skills
Teamwork
Empathy
NVQ Level 4 in Housing or Social Sciences
Practical Experience in Housing-related Environment

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight your experience in housing-related environments. We want to see how your skills align with the role of a Housing Options Officer, so don’t hold back on showcasing your relevant experience!

Showcase Your Passion: Let us know why you’re passionate about preventing homelessness and helping vulnerable customers. A personal touch can really make your application stand out, so share any experiences that fuel your commitment to this important work.

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read, so avoid jargon and focus on what makes you a great fit for the role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly and can process your application smoothly. Plus, you’ll find all the info you need right there!

How to prepare for a job interview at Bradford Council

✨Know Your Legislation

Make sure you brush up on the relevant legislation, especially the Homelessness Code of Guidance and the Homelessness Reduction Act. Being able to discuss these laws confidently will show that you understand the framework within which you'll be working.

✨Showcase Your Experience

Prepare specific examples from your past roles where you've successfully helped vulnerable customers or prevented homelessness. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.

✨Demonstrate Empathy and Communication Skills

This role involves working with people in distressing situations. Be ready to discuss how you approach sensitive conversations and provide support. Highlight any experience you have in active listening and building rapport with clients.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your genuine interest and helps you assess if the job is right for you.

Housing Options Officer
Bradford Council
Location: Leeds
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