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- Tasks: Administer licensing applications and provide excellent customer service to the trade.
- Company: Join a supportive council team dedicated to community service.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and attention to detail required.
- Other info: Enjoy a dynamic work environment with a focus on teamwork.
The predicted salary is between 22000 - 29000 £ per year.
Department of Place
HCPH Licensing Officer
Band 7: £25,979 pa - £28,770 pa (Pro rata for Part Time Posts)
1 x 37 hours per week
Permanent
Based at Shearbridge Depot, BD7 1PU, with hybrid working when established in the role.
You will be based at Shearbridge Depot, providing a vital service to the Hackney Carriage and Private Hire licensed trade. You will administer HC/PH licence applications in accordance with the relevant statutory provisions and the Council’s policies and procedures.
You will:
- Have excellent customer service skills, maintaining a polite and professional manner at all times.
- Have the ability to communicate sometimes complex matters in a way that is easily understood, both verbally & written & electronic means.
- Be able to check documents and applications against established guidelines and procedures.
- Have excellent attention to detail.
- Interrogate and maintain a range of information systems and databases, completing enquiries as appropriate and in line with service user guidelines and procedures.
- Be competent in a wide range of IT packages relating to the area of work, including management information.
- Interpret licensing legislation & policy in a fair & proportionate manner.
Licensing Officer in Bradford employer: Bradford Council
Contact Detail:
Bradford Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Licensing Officer in Bradford
✨Tip Number 1
Network like a pro! Reach out to people in the licensing field, attend industry events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can give you a recommendation.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their licensing processes. We recommend practising common interview questions and thinking about how your skills match the role of Licensing Officer. Confidence is key!
✨Tip Number 3
Show off your customer service skills during interviews! Be ready to share examples of how you've handled complex situations or communicated effectively. Remember, they want someone who can maintain professionalism at all times.
✨Tip Number 4
Apply through our website for the best chance of landing that Licensing Officer role! We make it easy for you to showcase your skills and experience directly to the hiring team. Don't miss out on this opportunity!
We think you need these skills to ace Licensing Officer in Bradford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Licensing Officer role. We want to see how you can bring your unique flair to our team!
Show Off Your Customer Service Skills: Since this role involves a lot of interaction with the licensed trade, let us know about your customer service experience. Share specific examples where you maintained professionalism and handled complex situations with ease.
Be Detail-Oriented: Attention to detail is key for this position. When filling out your application, double-check for any errors or omissions. We appreciate candidates who take the time to ensure everything is spot on!
Use Clear Communication: We value clear and concise communication, so make sure your written application reflects that. Avoid jargon and keep it straightforward, showing us that you can communicate complex matters simply and effectively.
How to prepare for a job interview at Bradford Council
✨Know Your Licensing Stuff
Make sure you brush up on the relevant licensing legislation and policies before your interview. Being able to discuss these confidently will show that you're serious about the role and understand the complexities involved.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think of situations where you maintained professionalism, even under pressure, as this is crucial for a Licensing Officer.
✨Attention to Detail is Key
Be ready to demonstrate your attention to detail. You might be asked about how you ensure accuracy when checking documents or applications, so have some specific examples in mind that highlight your meticulous nature.
✨Get Comfortable with IT
Familiarise yourself with the IT packages and information systems relevant to the role. If you can talk about your experience with similar systems or how you quickly adapt to new technology, it’ll give you an edge in the interview.
