At a Glance
- Tasks: Support housing operations with admin tasks and be the first point of contact for queries.
- Company: Join a dedicated team at Bradford Council, making a difference in the community.
- Benefits: Enjoy flexible hours, competitive pay, and a supportive work environment.
- Why this job: Gain valuable experience in public service while helping improve housing standards.
- Qualifications: Previous office experience and strong communication skills are essential.
- Other info: Part-time role at 18.5 hours per week, perfect for students or those seeking flexible work.
The predicted salary is between 19800 - 21800 Β£ per year.
Department of Place
Economy and Development Services
Administration Officer
Band 6: Β£23,893 β Β£25,979 pa (pro rata for part time posts)
1 x 18.5 hours per week
Permanent
Based at Britannia House, Hall Ings, Bradford
We are recruiting a half-time Administration Officer to join our admin team in Housing Operations.
As a member of the admin team, you will provide flexible, efficient, and professional support to colleagues dealing with housing standards in the rented housing sector, delivery of adaptations for disabled people, empty homes and home improvements. You will also act as first point of phone contact for members of the public, other Council staff and external agencies.
You will need experience of office / clerical work including dealing with queries from members of the public and communicating effectively with colleagues. You must also be able to pick up working with key IT systems and follow complex internal processes.
If you require further information on this position,
Administration Officer employer: Bradford Council
Contact Detail:
Bradford Council Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Administration Officer
β¨Tip Number 1
Familiarise yourself with the key IT systems mentioned in the job description. If you have experience with similar software, be ready to discuss how you've used it effectively in past roles.
β¨Tip Number 2
Prepare for potential questions about handling queries from the public. Think of specific examples where you successfully resolved issues or provided excellent customer service.
β¨Tip Number 3
Research the housing standards and adaptations for disabled people in your area. Being knowledgeable about local policies will show your commitment and understanding of the role.
β¨Tip Number 4
Practice your communication skills, especially over the phone. Since you'll be the first point of contact, being clear and professional in your responses is crucial.
We think you need these skills to ace Administration Officer
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Administration Officer position. Tailor your application to highlight relevant experience in office work and communication.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in clerical work, particularly any roles where you dealt with public queries or worked with IT systems. Use specific examples to demonstrate your skills.
Craft a Strong Cover Letter: Write a personalised cover letter that addresses the key points from the job description. Explain why you are interested in the role and how your skills align with the needs of the admin team in Housing Operations.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bradford Council
β¨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Administration Officer. Familiarise yourself with housing operations, adaptations for disabled people, and the processes involved in managing queries from the public.
β¨Showcase Your Communication Skills
As the first point of contact, effective communication is key. Prepare examples of how you've successfully handled queries or resolved issues in previous roles to demonstrate your ability to communicate clearly and professionally.
β¨Highlight Your IT Proficiency
Be ready to discuss your experience with key IT systems. Mention specific software or tools you've used in past roles, and be prepared to explain how you can quickly adapt to new systems and processes.
β¨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the role and the organisation. Ask about the team dynamics, challenges faced in housing operations, or opportunities for professional development within the council.