At a Glance
- Tasks: Provide one-to-one crisis support to individuals in need, both face-to-face and over the phone.
- Company: Join The Cellar Trust, a supportive organisation dedicated to mental health.
- Benefits: Competitive salary, flexible shifts, and the chance to make a real difference.
- Other info: Work in a dynamic environment with opportunities for personal and professional growth.
- Why this job: Be a vital part of a team that helps people navigate their mental health crises.
- Qualifications: Passion for mental health support and strong communication skills required.
The predicted salary is between 27294 - 27294 € per year.
POST: Crisis Support Worker (The Cellar Trust)
LOCATION: Central Hall, Keighley
GRADE / SALARY: D1 £27,294.18 FTE per annum
Shifts available:
- Wednesday, Thursday, Friday, and Saturday: 17:00pm to 22:00pm
- Wednesday, Thursday, and Friday: 11:30am to 14:30pm (working from home)
ACCOUNTABLE TO: Service Lead Safe Spaces
Purpose of the Job: You will deliver one-to-one crisis support to clients face to face or over the telephone. Safe Spaces is a non-clinical, supportive environment designed to help people in crisis stay safe, work through and understand their feelings, and then help them to access the support they need going forward.
Main Duties:
- Deliver one to one support sessions to people in mental health crisis.
- Deliver support in a recovery-focused and person-centred way, which builds confidence and helps people to move forward.
- Manage referrals, book appointments and conduct follow up calls after crisis session.
- Make onward referrals and signpost where necessary.
- Assist in risk assessments with multi-disciplinary staff, highlighting any changes in clients' presentation relevant to their safety plan and feedback accordingly.
- Participate in shift handover and team meetings.
- Offer outreach sessions within the community, such as at care homes, community centres, schools and in client homes.
- Liaise with professionals and organisations across the district including referrers and partners.
- Ensure that client notes and information are recorded in an accurate and timely manner and kept updated.
- Work in line with all relevant safeguarding policies and procedures, ensuring concerns are escalated appropriately.
Values and Behaviours:
- Create and maintain a culture of respect always challenging and rooting out discrimination and stigma.
- Demonstrate a consistent belief in people and tenacity in supporting people to improve their future.
- Be passionate about our work and inspire others to feel the same.
- Be committed to doing things well and always look for opportunities for improvement.
- Model excellent partnership and team working.
Contact: For an informal discussion about this post, please contact: Karen.Larter@thecellartrust.org
Closing date: Sunday 14th June 2026
Assessment date: Sunday 19th June 2026
Link to our website: thecellartrust.org
Safe Spaces Crisis Support Worker employer: Bradford Corporation
The Cellar Trust is an exceptional employer that prioritises the well-being and professional development of its staff, offering a supportive work culture where employees are encouraged to make a meaningful impact in the community. Located in the heart of Keighley, this role as a Safe Spaces Crisis Support Worker provides unique opportunities for outreach and collaboration with local organisations, fostering a sense of belonging and purpose while ensuring a healthy work-life balance with flexible shifts. Join us in creating a safe and respectful environment for those in crisis, where your passion for helping others can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Safe Spaces Crisis Support Worker
✨Tip Number 1
Network like a pro! Reach out to people in the mental health sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions related to crisis support. Think about your experiences and how they align with the role. We recommend role-playing with a friend to boost your confidence!
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let them know why you're excited about supporting people in crisis. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at The Cellar Trust.
We think you need these skills to ace Safe Spaces Crisis Support Worker
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Crisis Support Worker. We want to see how you can bring your unique flair to our team!
Show Your Passion:Let your enthusiasm for supporting people in crisis shine through! We love candidates who are genuinely passionate about making a difference, so don’t hold back on sharing why this role excites you.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Bradford Corporation
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Safe Spaces Crisis Support Worker. Familiarise yourself with the job description and think about how your skills and experiences align with the duties listed, such as delivering one-to-one support and managing referrals.
✨Showcase Your Empathy
This role is all about supporting individuals in crisis, so be prepared to discuss your approach to empathy and understanding. Share specific examples from your past experiences where you've successfully supported someone in need, highlighting your ability to create a safe and supportive environment.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about potential crisis situations you might encounter and how you would handle them. Practising your responses can help you articulate your thought process and demonstrate your problem-solving skills effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the organisation. Consider asking about the team dynamics, training opportunities, or how they measure success in the role. It’s a great way to show that you’re genuinely invested in making a positive impact.
