At a Glance
- Tasks: Provide one-to-one crisis support to clients, both face-to-face and over the phone.
- Company: Join a supportive team dedicated to helping individuals in crisis.
- Benefits: Competitive salary, flexible shifts, and the chance to make a real difference.
- Other info: Remote and hybrid working options available with excellent career development.
- Why this job: Be part of a mission to empower people and improve their mental health.
- Qualifications: Experience in mental health support and strong communication skills.
The predicted salary is between 27294 - 27294 £ per year.
Job Introduction
POST: Crisis Support Worker (Maternity cover)
LOCATION: Central Hall, Keighley
GRADE / SALARY: D1 £27,294.18 FTE per annum
Shifts available: Tuesday 11:30am to 2:30pm (working from home), Saturday and Sunday 17:00pm to 10:00pm
DURATION: Fixed term maternity cover to January 2027
ACCOUNTABLE TO: Service Lead Safe Spaces
Purpose of the Job: You will deliver one-to-one crisis support to clients face to face or over the telephone. Safe Spaces is a non-clinical, supportive environment designed to help people in crisis stay safe, work through and understand their feelings, and then help them to access the support they need going forward.
Main Duties:
- Deliver one to one support sessions to people in mental health crisis.
- Deliver support in a recovery-focused and person-centred way, which builds confidence and helps people to move forward.
- Manage referrals, book appointments and conduct follow up calls after crisis session.
- Make onward referrals and signpost where necessary.
- Assist in risk assessments with multi-disciplinary staff, highlighting any changes in clients' presentation relevant to their safety plan and feedback accordingly.
- Participate in shift handover and team meetings.
- Offer outreach sessions within the community, such as at care homes, community centres, schools and in client homes.
- Liaise with professionals and organisations across the district including referrers and partners.
- Ensure that client notes and information are recorded in an accurate and timely manner and kept updated.
- Work in line with all relevant safeguarding policies and procedures, ensuring concerns are escalated appropriately.
Values and Behaviours:
- Create and maintain a culture of respect always challenging and rooting out discrimination and stigma.
- Demonstrate a consistent belief in people and tenacity in supporting people to improve their future.
- Be passionate about our work and inspire others to feel the same.
- Be committed to doing things well and always look for opportunities for improvement.
- Model excellent partnership and team working.
Contact: For an informal discussion about this post, please contact:
Closing date: Sunday 14th June 2026
Assessment date: Sunday 19th June 2026
Link to our website: thecellartrust.org
Crisis Support Worker — Maternity Cover (Remote/Hybrid) in London employer: Bradford Corporation
The Cellar Trust is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both clients and staff. As a Crisis Support Worker, you will have the opportunity to make a meaningful impact in the community while benefiting from flexible working arrangements and professional development opportunities. Located in Keighley, our team is dedicated to fostering a respectful environment that encourages personal growth and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Crisis Support Worker — Maternity Cover (Remote/Hybrid) in London
✨Tip Number 1
Network like a pro! Reach out to people in the mental health field, especially those who work in crisis support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to crisis support. Think about your experiences and how they align with the role. We want you to shine and show how passionate you are about helping others!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. It’s a small gesture that can make a big difference.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing applications directly from our site, and it helps us keep track of all the amazing candidates like you.
We think you need these skills to ace Crisis Support Worker — Maternity Cover (Remote/Hybrid) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Crisis Support Worker. We want to see how you can deliver that one-to-one support and make a real difference!
Show Your Passion:Let your enthusiasm for supporting people in crisis shine through! We love candidates who are genuinely passionate about mental health and helping others, so don’t hold back on sharing your motivation.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. Remember, less is often more!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Bradford Corporation
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Crisis Support Worker. Familiarise yourself with the job description, especially the focus on delivering one-to-one support and managing referrals. This will help you articulate how your skills align with their needs.
✨Showcase Your Empathy
During the interview, demonstrate your ability to connect with people in crisis. Share examples from your past experiences where you've provided support or helped someone through a tough time. This will highlight your person-centred approach and commitment to helping others.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in crisis situations. Think about potential scenarios you might face as a Crisis Support Worker and how you would handle them. Practising these responses can give you confidence and show your readiness for the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how they measure success in this role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
