At a Glance
- Tasks: Support senior colleagues in calculating pension benefits and managing records.
- Company: Join the West Yorkshire Pension Fund, a key player in public sector pensions.
- Benefits: Flexible working, generous leave, and opportunities for career progression.
- Other info: Inclusive workplace with ongoing training and a commitment to diversity.
- Why this job: Make a difference in people's lives while developing your skills in a supportive team.
- Qualifications: 5 GCSEs including Maths and English; strong numeracy and communication skills required.
The predicted salary is between 25989 - 33699 £ per year.
Department of Chief Executive
West Yorkshire Pension Fund
Pensions Officer (Fire)
Band 5/8: £25,583 - £33,699 pa (Pro rata for Part Time Posts)
37 hours per week
Established
Hybrid working, Bradford
The Code of Practice on the English language requirement for public sector workers, Part 7 of the Immigration Act 2016, requires that Councils ensure that all candidates applying for customer facing posts must be assessed to establish their fluency in English. The criteria under special knowledge and experience on the job profile outlines what level of fluency you will be expected to demonstrate. Therefore, it is essential that you provide examples in your application.
West Yorkshire Pension Fund (WYPF) administers twenty-four Fire Authorities for the administration of the Firefighters Pension Schemes, along with the Local Government Pension Scheme (LGPS) for over 850 employers based throughout the UK and is valued at over £19bn. We also operate a shared service partnership with Lincolnshire Pension Fund, the London Boroughs of Hounslow and Barnet. Together, the Funds have a combined membership totalling 500,000.
We have vacancies across the following teams:
- The Fire Team who deal with record maintenance and complex manual benefit calculations
- The Fire Matthews project team who deal with retained firefighters record maintenance and complex manual benefit calculations
- The Death and Dependants Fire team who deal with bereavements and complex manual calculations
As a pensions officer you will support senior colleagues and calculate a range of pension benefits. You will work as part of a busy team with strict deadlines and will therefore need to perform effectively in a high-pressure environment. The role involves working in complex areas, including manual calculations, with support from colleagues. You will gain knowledge of the different aspects of the various pension schemes we administer and the evolving legislation that governs them.
You should therefore have strong numeracy skills and mathematical skills with attention to detail, exercise good judgment and be able to manage your own workloads with minimum supervision. You should possess effective communication skills both verbally and in writing and adopt a positive but sympathetic customer care approach to your work.
Essential requirements
- 5 GCSE’s (Grade C/4 or above) including Maths and English - or equivalent qualifications.
- Evidence of numeracy and literacy skills
- Recent experience of dealing with the public.
- Ability to work under pressure in a busy team environment
- Excellent customer service skills
Desirable
- Previous payroll or pensions experience
The post is part of a career grade structure consisting of four grades, with progression between each level.
How to Apply
If you are interested in joining our team and would like some further information, please contact Sandra Mounsey on 01274 435170 or email sandra.mounsey@gmail.com
An enhanced disclosure check with the Disclosure and Barring Service will be undertaken for this post.
Employee Offer
- Flexible working
- Local Government Pension Scheme
- Ongoing training and development
- Generous annual leave entitlement
- Opportunity to progress to Senior Pension Officer
- Hybrid working after a period of initial training
Equal Opportunities
We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex, or sexual orientation. We are committed to creating an inclusive environment where everyone feels valued, respected, and able to thrive. If you require any adjustments to the recruitment process to support your application, please let us know, and we will work with you to meet your needs.
The RESPECT Allyship Programme is available to all staff, which offers the opportunity to learn more about the diverse communities & groups and provides added benefits and resources to its members.
Salary £25,989.00 - £33,699.00 per annum
Frequency Annual
Job Reference bradfordmbc/TP/1534/1945
Contract Type Permanent
Working Hours 37
Closing Date 14 June, 2026
Job Category Finance
Service Office of the Chief Executive
Location Aldermanbury House, 4 Godwin Street, Bradford, United Kingdom
Pension Officer in Bradford employer: Bradford Corporation
West Yorkshire Pension Fund is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With flexible working arrangements, generous annual leave, and a clear career progression path, employees can thrive in their roles while contributing to the administration of vital pension schemes for over 500,000 members. Located in Bradford, the Fund fosters an inclusive environment where diversity is celebrated, ensuring all staff feel valued and respected.
StudySmarter Expert Advice🤫
We think this is how you could land Pension Officer in Bradford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at West Yorkshire Pension Fund on LinkedIn. A friendly chat can give us insider info about the role and the team, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of pension schemes and relevant legislation. We want to impress with our understanding of the complexities involved in the role, so let’s show we’re ready to tackle those manual calculations!
✨Tip Number 3
Practice our communication skills! Since this role involves customer interaction, let’s rehearse how we’d explain complex pension topics in simple terms. This will help us shine during the interview and demonstrate our customer care approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to highlight our relevant skills and experiences that match the job description.
We think you need these skills to ace Pension Officer in Bradford
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your numeracy and literacy skills in your application. Use specific examples from your past experiences that demonstrate how you've successfully handled similar tasks or challenges.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Pension Officer role. Mention your understanding of pension schemes and any relevant experience you have.
Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid jargon and make sure your communication is easy to understand. This will show off your effective communication skills right from the start!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and allows you to easily track your application status.
How to prepare for a job interview at Bradford Corporation
✨Know Your Numbers
As a Pension Officer, you'll need strong numeracy skills. Brush up on your mathematical abilities and be prepared to discuss how you've used these skills in previous roles. Consider bringing examples of complex calculations you've handled.
✨Showcase Your Customer Service Skills
Effective communication is key in this role. Think of specific instances where you've provided excellent customer service, especially in high-pressure situations. Be ready to explain how you handle difficult conversations with empathy and professionalism.
✨Understand the Pension Schemes
Familiarise yourself with the different pension schemes mentioned in the job description, like the Firefighters Pension Schemes and the Local Government Pension Scheme. Showing that you have done your homework will impress the interviewers and demonstrate your genuine interest in the role.
✨Prepare for Team Dynamics
This position requires working effectively within a team. Think about your past experiences in team settings and be ready to discuss how you contribute to a positive team environment, especially under tight deadlines. Highlight your ability to manage your workload independently while still being a supportive team member.
