At a Glance
- Tasks: Support landlords with housing legislation and resolve tenancy issues creatively.
- Company: Join a dedicated team focused on improving private rented housing options.
- Benefits: Inclusive workplace, training opportunities, and a chance to make a real difference.
- Other info: Dynamic role with a commitment to diversity and inclusion.
- Why this job: Be the bridge between landlords and tenants, ensuring everyone understands their rights.
- Qualifications: Experience in housing or property management and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking to recruit Landlord Liaison Officers with good knowledge of housing legislation and excellent negotiation skills to join a specialist team providing private rented housing options for people in housing need. We are looking for candidates who have experience and understanding of the private rented sector market in either tenancy sustainability or property lettings to support private landlords operating across the district with practical advice, guidance and support to help them remain compliant with the Housing Act, Renters Rights Act and to resolve tenancy-related issues.
We are seeking candidates who have a flair for solving tenancy problems from the landlord's perspective. You will be supporting landlords to resolve issues and where possible, agree on sustainable solutions for their tenancies. You will be working closely with the Private Sector Lettings Scheme, the Outreach Support team and the Housing Options team to drive our prevention agenda. A strong commitment to providing ongoing exceptional customer service is also an essential requirement of this role.
You must possess excellent verbal and written communication skills and be able to work in a challenging and fast-paced environment. The postholder will:
- Support landlords to understand and comply with their legal responsibilities under housing legislation, with particular emphasis on the Renters' Rights Act.
- Assist landlords to resolve tenancy issues through practical, step‑by‑step advice, including referrals to relevant internal services such as Outreach, the ASB team, Housing Options and/or utilisation of the Homeless Prevention Fund to address issues to keep tenants in situ.
- Direct landlords to use relevant government templates for issuing rent increases, serving notices, etc. to remain compliant with the law.
- Develop awareness of the service among landlords with property in Bradford and encourage a better understanding of areas such as landlord/tenant law, housing standards, and new developments or initiatives which may affect the private rented sector.
- Negotiate with landlords and tenants to find solutions to their housing issues and problems.
- Identify opportunities for landlords to work with the PSLS team, helping to increase the supply of properties available to the Housing Options Service to discharge statutory duties.
- Develop training/Q&A sessions for landlords.
- Develop a regular newsletter for landlords to provide updates on legislation changes and general information about the PSLS scheme, incorporating information from the quarterly reports.
- Support with marketing/communications about the service via our social media platforms (Facebook, WhatsApp, etc.).
The successful candidate will have:
- Demonstrable experience in a similar role/environment, preferably in the private rented sector or social housing, with knowledge of lettings and property management.
- Demonstrable experience of dealing with queries related to lettings and housing management or demonstrable transferable skills.
- Demonstrable experience of developing good relationships between landlords and tenants, advising both parties of their legal responsibilities under housing legislation, with particular emphasis on the Renters' Rights Act.
- Education qualification of at least NVQ Level 4 standard or relevant equivalent experience.
- Knowledge and understanding of landlord and tenant law.
- A good working knowledge of welfare benefits including Universal Credit.
- Knowledge and understanding of the barriers affecting vulnerable people accessing accommodation through the private rented sector and of the support tenant and landlord need to overcome the challenges in securing and sustaining tenancies.
- Knowledge of the housing sector/private housing market.
A disclosure check with the Disclosure and Barring Service will be sought for appointees to this post. We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex, or sexual orientation. We are committed to creating an inclusive environment where everyone feels valued, respected, and able to thrive. If you require any adjustments to the recruitment process to support your application, please let us know, and we will work with you to meet your needs.
The RESPECT Allyship Programme is available to all staff, which offers the opportunity to learn more about the diverse communities & groups and provides added benefits and resources to its members.
Landlord Liaison Officer in Bradford employer: Bradford Corporation
As a Landlord Liaison Officer at our organisation, you will be part of a dedicated team that prioritises exceptional customer service and fosters strong relationships between landlords and tenants. Located in the vibrant city of Bradford, we offer a supportive work culture that values inclusivity and professional growth, providing opportunities for training and development through initiatives like the RESPECT Allyship Programme. Join us to make a meaningful impact in the housing sector while enjoying a collaborative environment that encourages innovation and problem-solving.
StudySmarter Expert Advice🤫
We think this is how you could land Landlord Liaison Officer in Bradford
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Landlord Liaison Officer in Bradford
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Bradford Corporation
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Bradford Corporation.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Bradford Corporation that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
