At a Glance
- Tasks: Support and manage the Council’s network and telephony services, ensuring smooth operations.
- Company: Bradford Council, dedicated to enhancing digital services for the community.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Other info: Join a collaborative team with a focus on innovation and community service.
- Why this job: Make a real impact on community services while developing your technical skills.
- Qualifications: Experience in network management, firewall security, and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
Looking for a role where your technical skills make a real difference to the community? At Bradford Council, the IT Network Team plays a key role in keeping the council’s critical digital services running smoothly. Join us and help shape the future of digital services across the district.
We’re looking for an enthusiastic and experienced IT Network professional to join the IT Service as a member of the Network Team. This is an exciting opportunity to work within a modern, collaborative IT service, supporting a diverse and complex network environment across the Bradford district.
What you’ll be doing in this role:
- Support and deliver the Council’s Network and Telephony services as part of the IT Services Network Team, ensuring that service levels are consistently met or exceeded.
- Use your in-depth expertise to develop, implement and manage network support processes and systems across a Cisco, Palo Alto and Mitel environment.
- Manage and maintain the Council’s network infrastructure and security, including configuring systems, applying updates and ensuring firmware is current and optimised for performance and resilience.
- Use IT service management tools to accurately capture and manage data in line with ITIL processes, maintaining up-to-date service documentation and supporting the investigation and resolution of incidents.
- Collaborate with colleagues across the organisation to identify and resolve issues within network and telephony systems, implementing effective solutions and preventative measures to ensure reliable and secure services.
- Ensure that all network and telephony systems are managed in compliance with relevant policies, procedures and industry best practices, maintaining security, reliability and regulatory standards.
- Monitor and analyse network performance using industry-standard monitoring and management tools, ensuring high availability, proactive issue detection and reliable network and telephony services across the organisation.
- Manage, deploy and maintain the Council’s existing Wi‑Fi platform, ensuring optimal performance, security and coverage while keeping systems up to date with the latest configurations and updates.
- Work closely with third‑party vendors and service providers to deliver, support and maintain network and telephony systems, ensuring projects and ongoing services are completed efficiently and to a high standard.
- Carry out manual handling tasks, including installing and maintaining networking hardware such as switches, routers and other equipment within communications cabinets and data centres.
Who we are looking for:
- Strong hands‑on experience in firewall management, including diagnostics, configuration and security best practices to keep networks secure and resilient.
- Broad knowledge of structured cabling and Wi‑Fi standards to support the design, deployment and expansion of network and telephony infrastructure (Cat5/6/Fibre etc).
- Solid understanding of Layer2 and Layer3 network topologies and the ability to apply this knowledge to complex multi‑site environments.
- Demonstrated ability to work collaboratively with IT colleagues and wider service areas, providing technical guidance, troubleshooting and support.
- Excellent customer service and communication skills, with the ability to explain technical concepts clearly to non‑technical stakeholders.
- Full UK driving licence holder and access to a personal vehicle insured for work purposes, as the role involves site visits and transporting networking hardware.
- Proactive and adaptable approach to problem‑solving, with the ability to manage multiple priorities and deliver high‑quality results.
- Willingness to carry out any other reasonable duties relevant to the nature and level of the post.
Equal Opportunities
We do not discriminate against any applicant or employee directly or indirectly on the grounds of gender, marital status, gender re‑assignment, pregnancy, sexual orientation, disability, race, colour, ethnic background, religion or belief nationality or age. As an equal opportunities employer, the Council strives to employ the best qualified people from a diverse range of applicants.
ISP Service Operations - Network Team in Bradford employer: Bradford Corporation
Bradford Council is an exceptional employer that values technical expertise and community impact, offering a collaborative work environment within the IT Network Team. Employees benefit from opportunities for professional growth, a commitment to diversity, and the chance to contribute to critical digital services that enhance the lives of residents across the Bradford district. With a focus on innovation and best practices, this role provides a meaningful way to make a difference while enjoying a supportive workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land ISP Service Operations - Network Team in Bradford
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Bradford Corporation values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Bradford Corporation might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Bradford Corporation!
✨Direct Apply to Bradford Corporation
Let's not forget to apply directly through the Bradford Corporation website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ISP Service Operations - Network Team in Bradford
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Bradford Corporation.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Bradford Corporation. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Bradford Corporation
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
