Senior Customer Support Manager in Wokingham

Senior Customer Support Manager in Wokingham

Wokingham Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage customer accounts and ensure top-notch support while exceeding expectations.
  • Company: Join a dynamic company focused on building strong customer relationships.
  • Benefits: Attractive salary, flexible hours, and opportunities for personal growth.
  • Other info: Fast-paced environment with great potential for career advancement.
  • Why this job: Be the key link between customers and teams, making a real difference.
  • Qualifications: Experience in customer support and excellent communication skills.

The predicted salary is between 40000 - 50000 Β£ per year.

Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply. Good luck.

Managing Customer Accounts in-line with contractual commitments and ensuring Program expectations and KPIs are met or exceeded.

Acting as the key interface between Customers and Internal Support Departments ensuring strong and lasting relationships are built and maintained at all levels within both organisations.

The processing of Repair Orders from the point the Repair Order is received through to completion.

Senior Customer Support Manager in Wokingham employer: Bracknell Personnel Services

As a Senior Customer Support Manager at our company, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer competitive benefits, a collaborative culture, and the opportunity to make a meaningful impact by fostering strong relationships with our customers and internal teams. Located in a vibrant area, our workplace encourages innovation and teamwork, making it an excellent choice for those seeking a rewarding career.

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Contact Details:

Bracknell Personnel Services Recruitment Team

We think you need these skills to ace Senior Customer Support Manager in Wokingham

Customer Account Management
KPI Management
Relationship Building
Interdepartmental Communication
Repair Order Processing
Problem-Solving Skills
Conflict Resolution