Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist in food and drink preparation, customer service, and special catering events.
- Company: Join The Look Out Discovery Centre, a vibrant attraction in beautiful woodlands.
- Benefits: Enjoy a social work environment, pension scheme, life insurance, and training opportunities.
- Why this job: Be part of a friendly team creating memorable experiences for visitors of all ages.
- Qualifications: Enthusiastic, reliable, and committed to excellent customer service.
- Other info: Interviews will be held in person; apply early as we review applications regularly.
The Look Out Discovery Centre is a very popular visitor attraction with a hands-on science and discovery exhibition, gift shop, coffee shop and play area, set in 1,000 hectares of Crown Estate woodlands. Help us deliver a great experience to our customers, and you will experience a great place to work.
About you
You will be an enthusiastic and reliable person, with the ability and willingness to work flexibly to ensure the consistent provision of services in our cafe. A strong commitment to customer service is essential, along with the confidence to engage with visitors of all ages and backgrounds, helping to create a welcoming and positive experience for everyone.
About the team
The Woodlarks cafe team plays a key role in helping ensure our customers enjoy their day out at The Look Out Discovery Centre. We take pride in offering friendly, high-quality service while keeping our environment clean, safe, and enjoyable for all. Open seven days a week, The Look Out Discovery Centre is dedicated to providing a fun and relaxing experience. As part of our team, you will play an important role in making each visit a memorable one.
Key responsibilities
- To assist with the preparation and service of food and drinks including the operation of the point of sale system.
- To provide a service to the customers, in a polite and efficient manner.
- To work safely within Health, Safety and Hygiene policies and instructions.
- To assist with special catering functions e.g. children’s parties, as and when required.
Our benefits
- An inclusive and social working environment with a variety of staff networks.
- Local government pension scheme.
- Life insurance cover (linked to the pension scheme).
- Regular opportunities for development with internal and external training courses.
- To work on the doorstep of the picturesque Swinley forest.
- Employee Assistance Programme (EAP) to support your health and wellbeing.
- Sports and Social Club.
- The opportunity to engage with a variety of customers and deliver great customer care.
Our values
At Bracknell Forest Council our values define who we are and what is important to us. Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities. We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.
Our support
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting recruitment@bracknell-forest.gov.uk. We will work with you to support you throughout the process.
Interview date
Interviews will be held the week commencing 2nd June 2025. Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment. We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.
Want to ask us a question?
For an informal discussion or to ask any questions about this role, please contact: Mike Carne, Catering Manager: 01344 354077.
At Bracknell Forest we champion equality, diversity and inclusion. At Bracknell Forest Council, we are always learning, ambition and inclusive. Please see our candidate pack for more details.
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment.
We can only accept applications from candidates currently residing in the UK. Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.
Casual Catering Assistant employer: Bracknell Forest Council
Contact Detail:
Bracknell Forest Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Catering Assistant
✨Tip Number 1
Familiarise yourself with The Look Out Discovery Centre and its offerings. Understanding the cafe's menu and the overall visitor experience will help you engage confidently with customers during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles. Be ready to discuss how you can create a welcoming atmosphere for visitors of all ages.
✨Tip Number 3
Demonstrate your flexibility and willingness to adapt by sharing experiences where you've successfully handled unexpected situations or changes in a work environment. This is crucial for a role that requires working in a busy cafe setting.
✨Tip Number 4
Prepare questions to ask during your interview about the team dynamics and the cafe's approach to customer service. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
We think you need these skills to ace Casual Catering Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Casual Catering Assistant position. Highlight your relevant experience in customer service and food preparation.
Tailor Your CV: Make sure your CV reflects your enthusiasm and reliability. Include specific examples of your previous work in catering or customer service, and emphasise your ability to engage with diverse visitors.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service. Mention how your values align with those of Bracknell Forest Council, particularly their commitment to inclusivity and learning.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates your attention to detail and professionalism.
How to prepare for a job interview at Bracknell Forest Council
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role and the environment at The Look Out Discovery Centre. Share why you’re excited about working in a café setting and how you enjoy engaging with customers of all ages.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to handle different situations, especially in a busy café environment, to show that you can maintain a positive experience for visitors.
✨Understand Health and Safety Protocols
Familiarise yourself with basic health, safety, and hygiene practices relevant to food service. Being able to discuss these protocols during the interview will demonstrate your commitment to maintaining a safe environment for both staff and customers.
✨Ask Questions About the Team
Prepare thoughtful questions about the café team and their approach to customer service. This shows your interest in being part of a collaborative environment and helps you understand how you can contribute to the team's success.
