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- Tasks: Support residents with direct payments and manage financial accounts in a collaborative team.
- Company: Bracknell Forest Council, a stable and supportive workplace.
- Benefits: Flexible hours, hybrid working, 25 days annual leave, and career development opportunities.
- Why this job: Make a positive impact in a people-focused environment while enjoying work-life balance.
- Qualifications: Strong admin and IT skills; care or finance background is a plus.
- Other info: Join a diverse team that values inclusivity and continuous learning.
The predicted salary is between 15377 - 18071 £ per year.
We are seeking an ambitious and motivated individual to join us as a Direct Payments Officer on a part time, permanent basis for 18.5 hours per week. At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.
About You… If you are passionate about making a positive difference and enjoy working in a people‑focused environment, we would love to hear from you. We are looking for someone with strong administrative and IT skills with excellent attention to detail and a proactive approach to problem‑solving. A background in care or finance relevant to the role would be highly beneficial.
About The Team… You will work closely with and report to the Direct Payments Team Leader, managing direct payments for both children and adults supporting our Adult and Children’s Social Care teams. The role is mainly office based, located at our office in Time Square, Bracknell. However, we can offer reasonable flexibility in terms of working hours and hybrid working, dependent upon the needs of the service.
Key responsibilities…
- Working with Children’s and Adults Social Care teams to establish direct payments for residents of Bracknell Forest.
- Managing and administering Bracknell's systems and databases, including the oversight of direct payment accounts and audits of these accounts.
- Supporting finance colleagues with establishing payments and reconciliation of payments received by the council.
- Management of the Instant Issue cards, supporting various services within the council and creating financial support for residents.
- Offering information, advice and guidance to our direct payment clients, including financial management, contributions to care, employment practices and appropriate care arrangements.
Our benefits…
- 25 days* annual leave increasing to 28 days* after 3 years' continuous service, with the opportunity to buy up to 10 and sell up to 5 days*.
- Hybrid working opportunities to support your wellbeing and work-life balance.
- Paid employee volunteering scheme.
- Local government pension scheme, with life insurance cover.
- Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits. (Terms and Conditions apply)
- Career development through internal and external training opportunities.
- Enhanced maternity, paternity, adoption and fostering leave.
- Employee Assistance Programme (EAP) to support your health and wellbeing.
- Inclusive and social working environment with a variety of staff networks and a sports and social club. (pro rata for part time)
Our values...
At Bracknell Forest Council our values define who we are and what is important to us. Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities. We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.
Reasonable adjustments...
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting us. We will work with you to support you throughout the process.
Interview date
Interviews will be held week commencing 23rd March 2026. Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure & Barring Service) check as part of our pre-employment checks process.
We can only accept applications from candidates currently residing in the UK. Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.
Equal Opportunities
Bracknell Forest Council – Working for Equality. We welcome applications from all sections of the community.
How to apply
Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form.
Part time Direct Payments Officer (18.5 hours per week) in Bracknell employer: Bracknell Forest Council
Contact Detail:
Bracknell Forest Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part time Direct Payments Officer (18.5 hours per week) in Bracknell
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on Bracknell Forest Council and the Direct Payments Team. Understanding their values and how they operate will help you connect during the interview.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine.
✨Tip Number 3
Show your passion! During the interview, let your enthusiasm for making a positive difference shine through. Share specific examples from your past experiences that highlight your commitment to helping others.
✨Tip Number 4
Follow up! After your interview, don’t forget to send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Part time Direct Payments Officer (18.5 hours per week) in Bracknell
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for making a positive difference in people's lives.
Tailor Your Application: Make sure to tailor your application to highlight your relevant skills and experiences. Focus on your administrative and IT skills, and any background in care or finance that relates to the role.
Show Attention to Detail: We love candidates who pay attention to detail! Double-check your application for any typos or errors before submitting it. A polished application shows us you’re serious about the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Bracknell Forest Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Direct Payments Officer. Familiarise yourself with the key tasks mentioned in the job description, such as managing direct payments and supporting social care teams. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Problem-Solving Skills
Since the role requires a proactive approach to problem-solving, prepare examples from your past experiences where you've successfully tackled challenges. Think about situations where you had to manage finances or support clients, and be ready to discuss how you approached these issues effectively.
✨Highlight Your IT and Administrative Skills
As strong administrative and IT skills are essential for this position, be prepared to discuss your experience with relevant systems and databases. If you've worked with financial management tools or similar software, mention this during the interview to show you're equipped for the role.
✨Emphasise Your People Skills
This role is people-focused, so it's crucial to convey your passion for making a positive difference in the community. Share stories that highlight your ability to communicate effectively and provide guidance to clients, showcasing your commitment to supporting residents in Bracknell Forest.