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- Tasks: Help homeless clients find stable, long-term accommodation and support their move-on process.
- Company: Bracknell Forest Council, a supportive and well-managed organisation.
- Benefits: Flexible working options, including remote work, and a healthy work-life balance.
- Why this job: Make a real difference in people's lives by helping them secure safe housing.
- Qualifications: Strong customer engagement skills and knowledge of housing options.
- Other info: Join a dynamic team dedicated to supporting vulnerable communities.
The predicted salary is between 30000 - 40000 £ per year.
Our Housing Management team are looking for a Move-on Officer (Migration) to join us on a full time, 12‑month fixed‑term contract, working 37 hours per week. At Bracknell Forest, we pride ourselves on being a council which is stable and well‑managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work‑life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.
About you
You will possess strong customer engagement skills with the ability to clearly explain and discuss available options. You will have the necessary knowledge to conduct comprehensive needs assessments including financial assessments. Utilising a range of resources and tools to support the move‑on process, this will ensure that households are successfully placed into suitable and affordable accommodation on the first attempt. With excellent communication skills and the ability to work to deadlines, you will be adept at managing your time and resources efficiently.
About the team
The Housing Management team is a busy team providing an extensive and responsive property management service to homeless clients placed into temporary accommodation. Sitting within Welfare and Housing Services, the team supports each other by working closely together to achieve the right results and to deliver a holistic service to clients who are homeless or at risk of homelessness. This role will also have close working links with the Migration Team and its customers who are accommodated as part of a national resettlement scheme. You will engage in diverse and challenging work every day, making it both rewarding and fulfilling, as we react to the demands of our homeless clients in temporary accommodation. By providing safe accommodation, ensuring they meet all health and safety regulations, we help our clients to feel safe and secure and to get people back on their feet quickly.
Key responsibilities
Your main responsibility in this role will be to establish the most appropriate and sustainable route to re‑housing customers in transitional or temporary accommodation into settled, long‑term accommodation. This will include but not limited to households accommodated under national resettlement schemes and homelessness households placed in temporary accommodation.
- Support households to move‑on through the following options:
- Find Your Own Scheme
- Private Rented Sector Offers (PRSO)
- Support with bidding strategies and qualifying offers
- Access to supported accommodation where appropriate
Identify suitable private rented accommodation and other housing pathways for clients. This includes advising and empowering households to source accommodation independently, providing guidance on available assistance and ensuring they understand their housing options. This role is key to ensuring households are successfully moved on from both national resettlement scheme accommodation and temporary accommodation, contributing to sustainable rehousing outcomes and supporting the reduction of households in temporary accommodation year on year.
Interview details
Interviews will be held on 14th April 2026 via the Teams app. We reserve the right to amend this to in person interviews at our offices. We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Contact
For an informal discussion or to ask any questions about this role, please contact: Amber‑Jade Scott, Interim Housing Management Team Leader • Early Help & Communities Tel: 01344 351550 or Email: Amber.Scott@bracknell-forest.gov.uk
Legal & equality statements
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. We can only accept applications from candidates currently residing in the UK. Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case‑by‑case basis. No agencies please.
Move-on Officer (Migration) (fixed term contract 12 months) in Bracknell employer: Bracknell Forest Council
Contact Detail:
Bracknell Forest Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Move-on Officer (Migration) (fixed term contract 12 months) in Bracknell
✨Tip Number 1
Get to know the Housing Management team and their work! Research their projects and values, so you can show genuine interest during your interview. This will help us see that you're not just another candidate, but someone who truly wants to be part of our mission.
✨Tip Number 2
Practice your communication skills! Since this role involves engaging with clients and explaining options clearly, we recommend doing mock interviews with friends or family. This will help you articulate your thoughts and demonstrate your customer engagement skills.
✨Tip Number 3
Be ready to discuss your time management strategies! We want to hear how you handle deadlines and manage resources efficiently. Think of examples from your past experiences where you successfully juggled multiple tasks.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re proactive and serious about joining our team. Don’t wait too long; we might close applications early if we find the right fit!
We think you need these skills to ace Move-on Officer (Migration) (fixed term contract 12 months) in Bracknell
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Move-on Officer role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Customer Engagement Skills: Since this role involves strong customer engagement, share specific examples of how you've successfully communicated with clients in the past. We want to see your ability to explain options clearly and effectively.
Highlight Your Time Management Abilities: This position requires excellent time management skills, so be sure to mention any experiences where you've successfully managed multiple tasks or deadlines. We love to see how you can juggle responsibilities!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Bracknell Forest Council
✨Know Your Stuff
Make sure you understand the role of a Move-on Officer and the key responsibilities involved. Familiarise yourself with housing management, resettlement schemes, and the specific needs of homeless clients. This knowledge will help you answer questions confidently and demonstrate your suitability for the position.
✨Showcase Your Communication Skills
Since this role requires strong customer engagement skills, prepare examples of how you've effectively communicated with clients in the past. Think about situations where you had to explain complex information clearly or support someone through a challenging process. This will highlight your ability to connect with clients and provide the guidance they need.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would handle various situations related to housing options and client needs. Practising these scenarios can help you articulate your thought process and show how you would approach real-life challenges in the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewers. This shows your genuine interest in the role and the organisation. You might ask about the team dynamics, the challenges they face, or how success is measured in this position. It’s a great way to leave a positive impression!