At a Glance
- Tasks: Support tenants and landlords, ensuring compliance with housing laws and resolving disputes.
- Company: Join a local authority team dedicated to improving housing standards in Slough.
- Benefits: Competitive pay rate of £23.51-£31.00 per hour with potential for contract extension.
- Other info: Immediate start available; driving licence essential for this role.
- Why this job: Make a real difference in the community by preventing homelessness and promoting fair housing.
- Qualifications: Degree or equivalent experience in housing, law, or related fields required.
The predicted salary is between 23.51 - 31 € per hour.
We are working closely with the local authority in Slough to assist with the appointment of a Senior Tenancy Relations Officer, on a 6.5-month contract, highly likely to be extended at the client's discretion. Please apply with your CV for immediate consideration.
Rate of Pay: £23.51- £31.00 per hour
Summary: The Senior Tenancy Relations Officer will play a key role within the Housing Regulation service, working in partnership with Housing Demand services to regulate and improve standards within the private rented sector, prevent homelessness, and promote lawful and sustainable housing outcomes. The role will focus on tenancy relations, housing enforcement, landlord and tenant compliance, and robust application of housing legislation to address unlawful practices and tenancy-related disputes.
Responsibilities:
- Provide specialist advice, guidance, and support to tenants, landlords, residents, and stakeholders regarding housing rights, tenancy responsibilities, and landlord obligations under housing legislation.
- Educate landlords, tenants, and service users on legal obligations, housing standards, and compliance requirements to improve understanding and reduce tenancy disputes.
- Investigate complaints, allegations, and reports of unlawful eviction, harassment, anti-social behaviour, unlicensed activity, tenancy breaches, and illegal housing practices.
- Ensure investigations and legal proceedings are conducted in accordance with statutory timescales, evidential standards, and procedural requirements.
Qualifications:
- Degree-level qualification or equivalent professional experience in Housing, Environmental Health, Public Health, Law, Regulatory Services, Community Safety, or a related discipline.
Essentials:
- Evidence of continuing professional development in housing law, tenancy relations, homelessness prevention, enforcement, safeguarding, or investigation practice.
- Strong knowledge of housing legislation including the Housing Act 1988, Landlord and Tenant Act 1985, Protection from Eviction Act 1977, Renters' Rights legislation, and relevant case law is essential.
- Significant experience working within tenancy relations, housing enforcement, environmental health, housing demand, homelessness prevention, or regulatory services.
- Experience investigating housing-related complaints, tenancy disputes, unlawful eviction, harassment, anti-social behaviour, or housing enforcement cases.
- Current and valid UK driving licence is essential.
Please note: You should be available to work immediately or at short notice. You should have the right to work in the U.K. This role requires a Basic DBS.
Senior Tenancy Relations Officer in Slough employer: Brackenberry
Brackenberry Ltd is an excellent employer, offering a supportive work culture that prioritises professional development and employee well-being. As a Senior Tenancy Relations Officer in Slough, you will have the opportunity to make a meaningful impact on housing standards and community welfare, while enjoying competitive pay and the potential for contract extension. Our commitment to equality and diversity ensures a welcoming environment for all employees, fostering growth and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Tenancy Relations Officer in Slough
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing legislation. Make sure you can discuss key laws like the Housing Act 1988 and the Landlord and Tenant Act 1985 confidently. This will show you’re serious about the role!
✨Tip Number 3
Don’t just apply anywhere; focus on roles that align with your skills and experience. Use our website to find positions that match your background in tenancy relations and housing enforcement. We’ve got your back!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to highlight why you’re the best fit.
We think you need these skills to ace Senior Tenancy Relations Officer in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Tenancy Relations Officer role. Highlight your experience in housing legislation and tenancy relations, as well as any relevant qualifications. We want to see how your background fits perfectly with what we're looking for!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past work that show how you've tackled tenancy disputes or enforced housing regulations. This will help us see your practical experience in action.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This will make it easier for us to see your strengths.
Apply Through Our Website:We encourage you to apply through our website for immediate consideration. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Brackenberry
✨Know Your Legislation
Make sure you brush up on key housing legislation like the Housing Act 1988 and the Landlord and Tenant Act 1985. Being able to discuss these laws confidently will show that you’re well-prepared and knowledgeable about the role.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience in tenancy relations and housing enforcement. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Understand the Role's Impact
Research how the Senior Tenancy Relations Officer contributes to preventing homelessness and improving housing standards. Be ready to discuss how you can make a positive impact in this area during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This could be about the team dynamics, challenges faced in the role, or future projects. It shows your genuine interest in the position and helps you assess if it’s the right fit for you.
