At a Glance
- Tasks: Manage tenancy issues, tackle anti-social behaviour, and support vulnerable residents.
- Company: Local Authority in Slough with a focus on community improvement.
- Benefits: Competitive hourly rate, potential for contract extension, and impactful work.
- Other info: Immediate start available; dynamic role with opportunities for growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: A Level qualification and experience in Housing Management required.
The predicted salary is between 25.19 - 25.19 £ per hour.
We are working closely alongside a Local Authority in Slough to assist with the appointment of a Senior Neighbourhood Officer, on a 3.5-month contract, highly likely to be extended at clients discretion.
- Rate of Pay
- Summary
The Senior Neighbourhood Officer will be responsible for managing tenancy issues, tackling anti-social behaviour, supporting vulnerable residents, overseeing void properties, and working collaboratively with internal teams and external partners to improve neighbourhoods and deliver high-quality housing services.
Responsibilities
- Deliver a comprehensive housing management service across a designated geographic area.
- Manage tenancy issues including breaches of tenancy, estate management, tenancy audits and tenancy fraud prevention.
- Conduct new tenant sign-ups, tenancy support visits, introductory tenancy reviews and tenancy audits.
- Investigate and resolve anti-social behaviour, harassment and neighbour disputes, taking enforcement action where appropriate.
- Prepare witness statements, court documentation and represent the council in legal proceedings when required.
- Oversee void properties, ensuring timely tenancy termination and minimising void rent loss.
- Qualification
- A Level qualification.
- Certificate in Housing (Level 3) or equivalent.
Essentials
- Full UK Driving Licence and access to own vehicle
- Significant experience within Housing Management or Tenancy Management.
- Strong knowledge of housing legislation, tenancy management, rent arrears and anti-social behaviour procedures.
- Experience managing complex tenancy cases and housing enforcement.
- Excellent communication, negotiation and report writing skills.
- Note
- You should be available to work immediately or at a short notice.
- You should have right to work in U. K
- This role requires a Basic DBS
- Disclaimer
Brackenberry Ltd is acting as an Employment Business in relation to this vacancy.
We are committed to equality in the workplace and is an equal opportunity employer.
Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
DBS Requirement
Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
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Senior Neighbourhood Officer in Slough employer: Brackenberry
Brackenberry is an excellent employer that values its team members and fosters a supportive work culture in the beautiful surroundings of Abergavenny. With a focus on employee growth and development, we offer opportunities for skill enhancement while contributing to the maintenance of our cherished parks and open spaces. Join us to make a meaningful impact in the community while enjoying the benefits of working in a dynamic and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Neighbourhood Officer in Slough
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Brackenberry.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Brackenberry!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Brackenberry, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Brackenberry or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Senior Neighbourhood Officer in Slough
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Brackenberry:Before hitting send, make sure to tailor your application specifically to Brackenberry! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Brackenberry
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
