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- Tasks: Investigate and respond to parking appeals with accuracy and professionalism.
- Company: Join a dynamic team committed to fairness in parking enforcement.
- Benefits: Competitive pay, flexible hours, and opportunities for career growth.
- Why this job: Make a real difference by ensuring fair treatment in parking disputes.
- Qualifications: Experience in handling appeals and strong written communication skills.
- Other info: Immediate start available; perfect for those seeking temporary or long-term roles.
The predicted salary is between 19 - 24 £ per hour.
The Parking Appeals & Representation Officer will be responsible for investigating and responding to challenges, representations, and appeals relating to PCNs. The role requires a high level of accuracy, strong legislative knowledge, and the ability to work to strict deadlines while producing high-quality written responses.
Responsibilities
- Investigate and respond to challenges, representations, appeals, charge certificates, and all PCN-related correspondence at all stages of the statutory process.
- Produce high-quality written responses in line with productivity targets and service standards.
- Assess and weigh evidence to make balanced, fair, and legally compliant decisions.
- Prepare and submit appeal evidence packs to London Tribunals within specified timescales.
- Attend personal appeal hearings when required and act as a professional liaison between the Council and London Tribunals.
- Respond to additional tribunal correspondence within required deadlines.
Essentials
- Proven experience in handling parking appeals, representations, or similar statutory casework.
- Strong understanding of parking enforcement legislation and statutory processes.
- Excellent written communication skills with attention to detail.
- Ability to work to tight deadlines while maintaining high-quality standards.
- Experience of analysing evidence and making sound, balanced judgements.
Please note you should be available to work immediately or at short notice. You should have the right to work in the U.K.
Parking Appeals and Representations Officer employer: Brackenberry
Contact Detail:
Brackenberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parking Appeals and Representations Officer
✨Tip Number 1
Get to know the company and its values before your interview. This will help you tailor your responses and show that you're genuinely interested in the role. Plus, it gives us a chance to see how well you fit into our team!
✨Tip Number 2
Practice your responses to common interview questions, especially those related to handling appeals and making decisions. We want to hear about your experience and how you approach challenges, so be ready to share specific examples.
✨Tip Number 3
Dress appropriately for the interview – smart casual usually works best. First impressions matter, and we want to see that you take the opportunity seriously. It shows respect for the role and the process!
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a nice touch and keeps you on our radar. Plus, it shows your enthusiasm for the position, which we love to see!
We think you need these skills to ace Parking Appeals and Representations Officer
Some tips for your application 🫡
Show Off Your Writing Skills: Since the role is all about producing high-quality written responses, make sure your application reflects your best writing. Keep it clear, concise, and free of errors – we want to see your attention to detail right from the start!
Know Your Legislation: Brush up on your parking enforcement legislation and statutory processes. We’re looking for someone who understands the ins and outs of the job, so mentioning relevant experience or knowledge in your application will definitely give you an edge.
Stick to Deadlines: Demonstrate your ability to work under pressure by highlighting any experiences where you’ve successfully met tight deadlines. This role requires a knack for juggling tasks, so let us know how you manage your time effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our platform!
How to prepare for a job interview at Brackenberry
✨Know Your Legislation
Make sure you brush up on parking enforcement legislation and statutory processes before the interview. Being able to discuss specific laws and how they apply to the role will show that you’re serious and knowledgeable.
✨Showcase Your Writing Skills
Since the role requires high-quality written responses, prepare a few examples of your previous work. Bring along any relevant documents that demonstrate your attention to detail and ability to communicate clearly in writing.
✨Practice Evidence Analysis
Get comfortable with analysing evidence and making balanced judgements. You might be asked to assess a hypothetical case during the interview, so practice articulating your thought process and decision-making criteria.
✨Be Ready for Tight Deadlines
The job involves working to strict deadlines, so be prepared to discuss how you manage your time effectively. Share examples from past experiences where you successfully met tight deadlines while maintaining quality standards.
