At a Glance
- Tasks: Deliver frontline housing management services to tenants and leaseholders.
- Company: Join a supportive Local Authority in Northampton with a focus on community.
- Benefits: Competitive pay rate of £17.05 - £21.59 per hour with potential for contract extension.
- Other info: Immediate start available; great opportunity for career growth in housing management.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: 5 GCSEs including Maths and English, plus 3 years' relevant housing experience.
The predicted salary is between 21.59 - 21.59 £ per hour.
We are working closely alongside a Local Authority in Northampton to assist with the appointment of a Neighbourhood Housing Officer, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.
Rate of Pay: £17.05 - £21.59 per hour
Summary: The Neighbourhood Housing Officer will deliver frontline housing management services to council tenants and leaseholders. The role will provide a customer-focused tenancy management service covering tenancy and leasehold management, income collection and arrears recovery, anti-social behaviour, estate management, customer engagement and enforcement of tenancy conditions.
Responsibilities:
- Deliver a consistent, customer-focused housing management service to tenants and leaseholders.
- Provide accurate housing advice, guidance, support and assistance to customers in a timely manner.
- Undertake home and property visits, including tenancy reviews, property inspections, settling-in visits, abandoned property reports, pre-void inspections and warrants of entry.
- Process tenancy changes, mutual exchanges, property alterations and home move assistance applications.
- Respond to tenancy reference requests.
- Assist with arranging emergency accommodation where properties are damaged or deemed uninhabitable.
Qualification: Minimum of 5 GCSEs including Maths and English, or equivalent.
Essentials:
- Minimum 3 years' relevant experience in a similar housing role within a local authority or registered provider.
- Strong knowledge of housing legislation, regulation and case law.
- Experience of working with customers who have difficult circumstances, multiple or complex needs and challenging behaviours.
- Ability to manage and prioritise workload independently to meet targets and service demands.
- Excellent interviewing, negotiation and mediation skills.
Please note: You should be available to work immediately or at a short notice. You should have right to work in U.K. This role requires a Basic DBS.
Neighbourhood Housing Officer in Northampton employer: Brackenberry
Brackenberry Ltd is an excellent employer for those seeking a meaningful role as a Procurement Consultant in Shropshire. With a commitment to equality and a supportive work culture, employees benefit from opportunities for professional growth while working on diverse projects that make a real impact in the public sector. The flexible contract terms and potential for extension provide a unique advantage for those looking to advance their careers in procurement.
