At a Glance
- Tasks: Lead the Housing Service to prevent homelessness and support vulnerable individuals.
- Company: Local authority in Tower Hamlets with a commitment to community welfare.
- Benefits: Competitive pay, potential for contract extension, and meaningful work experience.
- Other info: Immediate start available; dynamic role with opportunities for growth.
- Why this job: Make a real difference in people's lives while developing your professional skills.
- Qualifications: A-Level standard or equivalent experience in housing advice and support.
The predicted salary is between 22 - 29 £ per hour.
We are working closely with local authority in Tower Hamlets to assist with the appointment of a Lead Professional Officer, on a 4.5-months contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.
Rate of Pay: £22.16- £29.23 per hour
Summary: The Lead Professional Officer plays a pivotal role within the Housing Service, delivering the Council's homelessness prevention and housing options functions through the No Wrong Door (NWD) approach. The post holder acts as the lead professional for customers, undertaking holistic assessments of housing and wider support needs, including employment, childcare, welfare, immigration, legal advice, and health-related issues.
Responsibilities:
- Conduct comprehensive housing options interviews to assess housing circumstances, identify support needs, and prevent homelessness wherever possible.
- Undertake holistic assessments to identify wider support needs relating to employment, childcare, welfare benefits, debt, immigration, legal matters, health, and social support.
- Ensure decisions are legally robust, evidence-based, and compliant with current legislation and case law.
- Support customers in resolving financial barriers that may contribute to homelessness.
- Ensure all customer contact, assessments, actions, and outcomes are fully documented.
Qualifications:
Educated to A-Level standard, NVQ Level 4, or equivalent relevant qualification, or substantial relevant housing experience.
Essentials:
- Experience providing housing advice, homelessness prevention, or housing options services.
- Knowledge of homelessness prevention and housing legislation.
- Experience working within a customer-focused environment dealing with vulnerable individuals and families.
Please note: You should be available to work immediately or at a short notice. You should have right to work in U.K. This role requires a Basic DBS.
Lead Professional Officer in London employer: Brackenberry
Brackenberry Ltd is an excellent employer, offering a supportive work culture that prioritises employee growth and development within the vital field of housing services. Located in Tower Hamlets, employees benefit from a dynamic environment where they can make a meaningful impact on the community by assisting vulnerable individuals and families, all while enjoying competitive pay rates and the potential for contract extensions.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Professional Officer in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector or local authorities. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the No Wrong Door approach. Show us you understand the role and how you can make a difference in preventing homelessness.
✨Tip Number 3
Practice your responses to common interview questions. We want to hear about your experience with housing advice and how you've helped vulnerable individuals in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your CV in front of the right people and kickstart your journey towards becoming a Lead Professional Officer.
We think you need these skills to ace Lead Professional Officer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Lead Professional Officer role. Highlight your experience in housing advice and homelessness prevention, as well as any relevant qualifications. We want to see how your skills match what we're looking for!
Showcase Your Experience:When writing your application, don’t just list your previous jobs. Instead, showcase specific examples of how you've helped vulnerable individuals or families in a customer-focused environment. This will help us see your impact!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and experiences.
Apply Through Our Website:Don’t forget to apply through our website for immediate consideration! It’s the best way for us to receive your application and get you in the running for this exciting opportunity.
How to prepare for a job interview at Brackenberry
✨Know Your Stuff
Make sure you brush up on the key responsibilities of the Lead Professional Officer role. Understand the No Wrong Door approach and be ready to discuss how you would conduct comprehensive housing options interviews and holistic assessments.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience in providing housing advice and preventing homelessness. Highlight any situations where you successfully supported vulnerable individuals or families.
✨Stay Legally Savvy
Familiarise yourself with current homelessness prevention and housing legislation. Be prepared to discuss how you ensure decisions are legally robust and evidence-based, as this is crucial for the role.
✨Document Everything
Emphasise your attention to detail by discussing how you keep thorough records of customer contact, assessments, and outcomes. This will show that you understand the importance of documentation in this role.
