At a Glance
- Tasks: Support households in financial hardship with tailored advice and practical assistance.
- Company: Local Authority in Solihull focused on financial inclusion.
- Benefits: Competitive pay, potential for contract extension, and meaningful community impact.
- Other info: Dynamic role with opportunities to collaborate with various organisations.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: GCSE Maths and English or relevant experience in financial support.
The predicted salary is between 21.84 - 21.84 £ per hour.
We are working closely alongside a Local Authority in Solihull to assist with the appointment of a Financial Inclusion Officer, on a 6-month contract, highly likely to be extended at clients discretion.
Rate of Pay: £16.40 - £21.84 per hour
Summary: As a Financial Inclusion Officer, you will support households experiencing financial hardship by providing tailored advice, guidance, and practical assistance to improve financial resilience.
Responsibilities:
- Manage a caseload of individuals and households experiencing financial hardship and provide holistic financial inclusion support.
- Identify clients requiring financial assistance and undertake comprehensive needs assessments and action plans.
- Support customers to maximise household income through welfare benefits, grants, charitable funding, and reduced expenditure.
- Provide budgeting, debt management, financial literacy, housing, and welfare advice.
- Make recommendations for hardship grants, Discretionary Housing Payments (DHPs), Crisis Awards, Community Care Grants, and other financial assistance.
- Work collaboratively with internal departments and external partners including Citizens Advice, housing providers, social care, employment services, and voluntary organisations.
Qualification:
- GCSE Maths and English (Grade C/4 or above) or equivalent Level 2 qualifications, or relevant experience within a Revenues and Benefits environment.
Essentials:
- Experience supporting customers experiencing financial hardship or vulnerability.
- Knowledge of welfare benefits, Universal Credit, financial inclusion, budgeting, and debt advice.
- Experience managing a varied and complex caseload within a target-driven environment.
- Ability to communicate complex financial information clearly and empathetically.
- Full UK Driving Licence and access to a vehicle insured for business use.
Please note: You should be available to work immediately or at short notice. You should have the right to work in the U.K. This role requires a Standard DBS.
We are committed to equality in the workplace and are an equal opportunity employer.
Financial Inclusion Officer employer: Brackenberry
Brackenberry is an excellent employer that values its team members and fosters a supportive work culture in the beautiful surroundings of Abergavenny. With a focus on employee growth and development, we offer opportunities for skill enhancement while contributing to the maintenance of our cherished parks and open spaces. Join us to make a meaningful impact in the community while enjoying the benefits of working in a dynamic and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Financial Inclusion Officer
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Brackenberry.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Brackenberry might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Financial Inclusion Officer
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Brackenberry will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Brackenberry. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Brackenberry confidence in your short-term commitment to the role.
How to prepare for a job interview at Brackenberry
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Brackenberry.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Brackenberry that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
