Direct Works Supervisor

We are working closely alongside a Local Authority in Islington to assist with the appointment of a Direct Works Supervisor, on a 3-month contract, likely to be extended at clients discretion.

Rate of Pay:

£26.13 - £34.42 per hour

Summary:

Islington Council is seeking an experienced Direct Works Supervisor to manage a team delivering repairs and maintenance services to council properties. The role involves supervising staff and contractors, monitoring work quality and productivity, resolving customer complaints and ensuring compliance with health and safety requirements.

Responsibilities:

• Lead and manage a team of operational staff, ensuring high performance and productivity.
• Supervise repairs and maintenance works carried out by trade staff and contractors.
• Monitor work quality, compliance, productivity and customer satisfaction.
• Conduct staff appraisals, identify training needs and support staff development.
• Investigate customer complaints and respond to Member and MP enquiries.

Qualifications:

• NVQ Level 3, Advanced City and Guilds or an equivalent apprenticeship qualification.
• Willingness to complete IOSH Managing Safely in Construction.
• Willingness to complete ILM Level 3 in First Line Management or an equivalent management qualification.

Essential Requirements:

• Experience managing staff in a construction, repairs or maintenance environment.
• Experience dealing with customers, resolving queries and handling complaints.
• Good knowledge of housing repairs and maintenance procedures and health and safety requirements.
• Strong leadership, communication and problem-solving skills.
• Clean driving licence.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K
• This role requires a Basic DBS

Disclaimer:

We are committed to equality in the workplace and is an equal opportunity employer.

Important:

We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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