At a Glance
- Tasks: Oversee contract management and ensure effective service delivery across a diverse housing portfolio.
- Company: Join Southern Housing, a leader in the housing sector with a commitment to excellence.
- Benefits: Competitive hourly rate, potential for contract extension, and opportunities for professional growth.
- Other info: Immediate start available; embrace a dynamic role with potential for long-term career development.
- Why this job: Make a real impact by driving compliance and performance in a vital service-led environment.
- Qualifications: Significant experience in operational contract management and strong stakeholder relationship skills.
We are working closely with Southern Housing to assist with the appointment of a Contract Manager, on a 6.5-month contract, highly likely to be extended at clients discretion.
Rate of Pay
£26.95 - £35.59 per hour
Summary
We are seeking an experienced Contract Manager (Operations) to oversee the operational management, governance and performance of contracts across a diverse housing portfolio. This role focuses on ensuring contractual obligations are translated into effective day-to-day service delivery, driving compliance, performance, risk management and continuous improvement while working closely with internal teams and external partners.
Responsibilities
- Develop and manage operational contract management frameworks, ensuring compliance, governance and performance across service contracts.
- Monitor contractor and service provider performance against KPIs, SLAs and contractual obligations, implementing corrective actions where required.
- Build and maintain strong relationships with internal stakeholders, service providers, local authorities and external partners.
- Lead contract audits, risk assessments, contract variations and investigations into contractual breaches or underperformance.
- Produce performance reports and recommendations for senior management, committees and the Board, driving continuous improvement and value for money.
Essentials
- Significant experience in operational contract management within a service-led environment.
- Experience managing complex contracts, service agreements and supplier performance.
- Strong knowledge of contract governance, compliance and risk management.
- Experience monitoring KPIs, SLAs and implementing performance improvement plans.
- Proven ability to manage multiple stakeholders and build effective working relationships.
- Experience conducting contract audits, reviews and managing contractual issues.
Please note
- You should be available to work immediately or at a short notice.
- You should have right to work in U.K
We are committed to equality in the workplace and is an equal opportunity employer.
Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
Contract Manager employer: Brackenberry
Brackenberry is an excellent employer that values its team members and fosters a supportive work culture in the beautiful surroundings of Abergavenny. With a focus on employee growth and development, we offer opportunities for skill enhancement while contributing to the maintenance of our cherished parks and open spaces. Join us to make a meaningful impact in the community while enjoying the benefits of working in a dynamic and rewarding environment.
