At a Glance
- Tasks: Manage sheltered housing schemes and support residents in living independently.
- Company: A dedicated organisation focused on providing quality housing management.
- Benefits: Competitive hourly rate with potential for contract extension.
- Other info: Immediate start available; great opportunity for personal and professional growth.
- Why this job: Make a real difference in residents' lives while enhancing your management skills.
- Qualifications: Experience in housing and strong customer service skills required.
The predicted salary is between 13 - 17 € per hour.
3.5‑month contract with potential extension at client discretion. Salary: £13.47‑£17.82 per hour.
An experienced, customer‑focused Scheme Manager is required to provide temporary cover across two private sheltered residential leasehold schemes in Taunton. The role focuses on delivering high‑quality housing management, supporting residents to live safely and independently, and maintaining communal areas and services to a high standard.
Responsibilities
- Act as the main point of contact for leaseholders and residents
- Provide advice and practical support on day‑to‑day housing matters
- Monitor the condition, cleanliness and safety of communal areas
- Liaise with contractors, managing agents and external services
- Promote resident well‑being and encourage community engagement
Essential Requirements
- Previous experience within housing, sheltered housing or supported living environments
- Strong customer service and communication skills
- Ability to build positive relationships with residents and stakeholders
- Confident, empathetic and proactive approach
- Ability to work independently and manage workloads effectively
- Good organisational and problem‑solving skills
- IT literate with experience using Microsoft Office and housing systems
Additional Notes
- Available to work immediately or at short notice
- Right to work in the United Kingdom
- Role requires a basic DBS
- DBS must be obtained through the agency or accompanied by subscription to DBS updating service
Equality Statement
We are committed to equality in the workplace and are an equal opportunity employer. Unless otherwise stated, all our roles are temporary, though assignments can be extended or become permanent.
Extra Care Scheme Manager in Taunton employer: Brackenberry Limited
As an Extra Care Scheme Manager in Taunton, you will join a supportive and inclusive work culture that prioritises resident well-being and community engagement. Our commitment to employee growth is reflected in our training opportunities and the potential for contract extensions, ensuring that you can make a meaningful impact while developing your career in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Extra Care Scheme Manager in Taunton
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their needs, especially in customer service and community engagement.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've tackled challenges in previous roles, particularly in housing management or working with residents.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Extra Care Scheme Manager in Taunton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in housing management and customer service. We want to see how your skills match the role of Scheme Manager, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting residents and how your proactive approach can benefit our schemes. Keep it friendly and professional!
Showcase Your Communication Skills:Since this role involves liaising with residents and contractors, make sure your application reflects your strong communication skills. We love candidates who can convey their thoughts clearly and build positive relationships!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board quickly!
How to prepare for a job interview at Brackenberry Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of housing management and the specific needs of sheltered housing. Familiarise yourself with the responsibilities listed in the job description, so you can confidently discuss how your experience aligns with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role is all about supporting residents, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you’ve gone above and beyond to help someone, as this will demonstrate your commitment to resident well-being.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the schemes you'll be managing, the team you'll be working with, and how success is measured in this role. This shows your genuine interest and helps you assess if the position is right for you.
✨Be Ready to Discuss Problem-Solving
You’ll need to manage workloads and tackle issues independently, so think of examples where you’ve successfully solved problems in previous roles. Highlight your organisational skills and how you prioritised tasks to maintain high standards in communal areas.
