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- Tasks: Assist customers with sensitive enquiries in the Care & Wellbeing Hub.
- Company: Local authority recruitment agency dedicated to community support.
- Benefits: Gain valuable experience in a meaningful role with potential for extension.
- Why this job: Make a real difference in people's lives while developing your customer service skills.
- Qualifications: Strong customer service background and excellent communication skills.
- Other info: Immediate applications encouraged; dynamic environment with potential for growth.
The predicted salary is between 500 - 1500 £ per month.
A local authority recruitment agency is seeking a Customer Service Advisor for the Care & Wellbeing Hub in Lincoln on a 3-month contract. The advisor will handle complex and sensitive enquiries, focusing on Adult Care services.
Candidates should have:
- a strong customer service background,
- excellent communication skills,
- the ability to manage challenging conversations professionally.
Immediate applications are encouraged, and the role may extend depending on client needs.
Care & Wellbeing Customer Advisor (3-Month Contract) in Lincoln employer: Brackenberry Limited
Contact Detail:
Brackenberry Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care & Wellbeing Customer Advisor (3-Month Contract) in Lincoln
✨Tip Number 1
Get to know the company and its values before your interview. This will help you tailor your responses and show that you're genuinely interested in the role. Plus, it’ll give you a chance to think about how your skills fit into their mission.
✨Tip Number 2
Practice handling challenging conversations. Since this role involves complex enquiries, try role-playing with a friend or family member. This will help you feel more confident and prepared for those tricky questions during the interview.
✨Tip Number 3
Don’t underestimate the power of follow-up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your enthusiasm for the role.
✨Tip Number 4
Apply through our website for a smoother process! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you’re proactive and keen on landing that Care & Wellbeing Customer Advisor position.
We think you need these skills to ace Care & Wellbeing Customer Advisor (3-Month Contract) in Lincoln
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled complex situations and provided excellent support in the past.
Communicate Clearly: Since this role involves sensitive enquiries, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to show us you can handle challenging conversations professionally.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their applications to the specific role. Mention why you're interested in the Care & Wellbeing Hub and how your background fits the job.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Brackenberry Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Care & Wellbeing Customer Advisor. Familiarise yourself with adult care services and the types of enquiries you might handle. This will show your potential employer that you're genuinely interested and prepared.
✨Practice Makes Perfect
Think about the challenging conversations you might face in this role. Practise how you would respond to sensitive enquiries. Role-playing with a friend or family member can help you feel more confident and articulate during the actual interview.
✨Showcase Your Skills
Highlight your customer service experience by sharing specific examples of how you've successfully managed difficult situations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This could be about the team dynamics, the challenges faced in the Care & Wellbeing Hub, or how success is measured in the role. It shows your enthusiasm and helps you gauge if the position is right for you.
