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- Tasks: Support frontline services with admin tasks and data management.
- Company: Join Birmingham Children's Trust, making a difference in children's lives.
- Benefits: Potential for contract extension and valuable experience in public service.
- Why this job: Be part of a team that directly impacts families and young people in Birmingham.
- Qualifications: Experience in admin roles, strong organisational skills, and attention to detail required.
- Other info: Opportunity to lead and guide a team while ensuring data integrity.
We are working closely alongside a Local Authority in Birmingham to assist with the appointment of a Business Support Officer, on a 2.5-month contract, highly likely to be extended at the client\’s discretion. Please apply with your CV for immediate consideration.
We are hiring a proactive and detail-oriented Business Support Officer (GR3) to join Birmingham Children\’s Trust. You will play a vital role in supporting frontline services by ensuring high-quality administrative functions, assisting social work teams, and maintaining data integrity that directly impacts children, young people, and families in Birmingham.
Responsibilities:
- Deliver accurate and timely business support to internal and external customers.
- Provide leadership and guidance to Business Support Assistants and monitor team output.
- Manage sensitive and confidential data while ensuring GDPR and policy compliance.
- Organise and minute sensitive meetings, generate reports, and handle correspondence.
- Support financial admin tasks, inventory, and troubleshoot basic IT issues.
Requirements:
- Experience in administrative or business support roles, ideally within the public sector or social care.
- Strong organisational skills and ability to prioritise workload.
- Competent in Microsoft Office and case/data management systems.
- Experience handling confidential data and safeguarding-sensitive environments.
- Confident communicator with excellent attention to detail.
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Business Support Officer employer: Brackenberry Limited
Contact Detail:
Brackenberry Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Familiarise yourself with the Birmingham Children's Trust and its mission. Understanding their values and objectives will help you align your responses during interviews and demonstrate your commitment to supporting children and families.
✨Tip Number 2
Brush up on your knowledge of GDPR and data protection policies. Since the role involves managing sensitive information, being able to discuss these topics confidently will show that you are well-prepared for the responsibilities of the position.
✨Tip Number 3
Prepare examples from your past experience that showcase your organisational skills and ability to manage multiple tasks. Being able to articulate how you've successfully prioritised workloads in previous roles will be crucial in demonstrating your suitability for this position.
✨Tip Number 4
Practice your communication skills, especially in a professional context. As a Business Support Officer, you'll need to communicate effectively with various stakeholders, so being able to convey your thoughts clearly and confidently will set you apart.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative or business support roles, especially within the public sector or social care. Emphasise your organisational skills and any experience with data management systems.
Showcase Relevant Skills: In your application, clearly demonstrate your competence in Microsoft Office and your ability to handle confidential data. Mention any specific examples where you've successfully managed sensitive information or supported teams.
Highlight Leadership Experience: If you have experience leading or guiding a team, be sure to include this in your application. Discuss how you monitored team output and provided support to Business Support Assistants, as this aligns with the job's responsibilities.
Craft a Strong Cover Letter: Write a cover letter that outlines your motivation for applying and how your skills align with the role. Address your understanding of the importance of maintaining data integrity and supporting frontline services, which are crucial for the position.
How to prepare for a job interview at Brackenberry Limited
✨Showcase Your Organisational Skills
As a Business Support Officer, you'll need to demonstrate strong organisational abilities. Prepare examples from your past experiences where you successfully managed multiple tasks or projects, highlighting how you prioritised your workload effectively.
✨Familiarise Yourself with GDPR
Since the role involves handling sensitive data, it's crucial to understand GDPR regulations. Brush up on key principles and be ready to discuss how you would ensure compliance in your day-to-day tasks.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially in handling confidential information or troubleshooting IT issues. Think of specific scenarios where you successfully navigated challenges and be prepared to share those stories.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Be ready to discuss how you've communicated with various stakeholders in the past, whether through meetings, reports, or correspondence, and provide examples that showcase your attention to detail.
