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For Companies At a Glance
- Tasks: Manage customer accounts and support the sales team in a dynamic environment.
- Company: Join a well-established and growing business with a strong market presence.
- Benefits: Competitive salary, performance-related incentives, and ongoing training opportunities.
- Other info: Enjoy a supportive team-oriented culture with excellent career growth potential.
- Why this job: Develop your commercial skills while making a real impact on customer relationships.
- Qualifications: Experience in sales support, strong communication skills, and proficiency in Microsoft Office.
The predicted salary is between 30000 - 40000 £ per year.
As an Account Manager, you will be part of a dynamic and collaborative internal sales team. You will play a key role in managing customer relationships, supporting the field sales function, and delivering an excellent experience to warehouse/showroom visitors.
Key Responsibilities
- Manage and develop a portfolio of customer accounts, maintaining regular and proactive contact.
- Promote new products, services, and marketing initiatives to customers.
- Act as a primary point of contact for the field sales team, providing administrative and sales support including order processing, invoicing and logistical planning.
- Deliver a high standard of service to visitors, offering knowledgeable product advice and guidance.
- Liaise with warehouse and logistics teams to source products and ensure timely and accurate fulfilment of customer requirements.
- Maintain accurate records and ensure all customer interactions are logged appropriately.
Essential Skills & Experience
- Proven experience in a sales support or internal sales role, including processing sales and purchase orders using ERP systems.
- Strong communication and interpersonal skills, with the ability to build and maintain effective relationships with stakeholders at all levels.
- Confident and professional telephone manner, with well-developed call handling skills.
- Proactive approach with the ability to identify and contribute to process and system improvements.
- Experience in maintaining accurate databases and administrative records.
- Excellent organisational and time management skills, with the ability to prioritise workloads effectively.
- Ability to work accurately and efficiently under pressure, making sound decisions when required.
- Strong team player with the ability to work independently using initiative.
- High level of numerical accuracy and attention to detail.
- Proficient in Microsoft Office applications; experience with ERP systems (e.g. Navision) is advantageous.
- Must reside within a commutable distance of the office.
Desirable
- Knowledge/experience of natural stone products.
What We Offer
- The opportunity to join a well-established and growing business with a strong market presence.
- A varied and engaging role where you can develop your commercial and interpersonal skills.
- A supportive and team-oriented working environment.
- Competitive Salary Package, Including Additional Benefits And Performance-related Incentives.
- Ongoing training and development opportunities.
Account Manager in West Bromwich employer: Brachot
Contact Detail:
Brachot Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Account Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to account management. We suggest role-playing with a friend or using online resources to boost your confidence and polish your responses.
✨Tip Number 3
Showcase your skills! Bring along examples of how you've successfully managed customer accounts in the past. We love seeing real-life experiences that demonstrate your ability to build relationships and deliver excellent service.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to make it personal and memorable.
We think you need these skills to ace Account Manager in West Bromwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your sales support experience and any relevant achievements to show us you're the right fit for the Account Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've successfully managed customer relationships or supported sales teams in the past.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. Use a professional tone but let your personality shine through – we want to see the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Brachot
✨Know Your Products
As an Account Manager, you'll need to be well-versed in the products and services offered. Do your homework on natural stone products and any new offerings. This will not only impress your interviewers but also help you answer questions confidently.
✨Showcase Your Communication Skills
Strong communication is key in this role. During the interview, practice articulating your thoughts clearly and concisely. Use examples from your past experiences where you've successfully built relationships or resolved issues with customers.
✨Demonstrate Organisational Skills
The job requires excellent organisational abilities. Be prepared to discuss how you manage your time and prioritise tasks. You might even want to bring a sample of a project plan or a system you’ve used to keep track of customer interactions.
✨Ask Insightful Questions
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest and helps you assess if the company is the right fit for you.