At a Glance
- Tasks: Support device maintenance and provide high-quality service across the UK.
- Company: Join Bracco, a leader in healthcare and diagnostic imaging.
- Benefits: Permanent role with opportunities for travel and professional growth.
- Other info: Dynamic team environment focused on collaboration and continuous improvement.
- Why this job: Make a real difference in patients' lives while working with innovative medical devices.
- Qualifications: Experience in device installations and diagnostics, preferably in the medical field.
The predicted salary is between 30000 - 40000 £ per year.
Bracco is an international Group active in the healthcare sector and a leader in diagnostic imaging. The Group’s main products are contrast agents sold in over 100 countries, both directly and indirectly through branches, joint ventures and license and distribution agreements.
Field and In-House Service includes positions focused on providing technical support, maintenance, repair, and customer service for products and systems both on-site (field service) and at company facilities (in-house service).
Job Purpose: The role of the In-house Engineer is to support the maintenance and growth of Bracco's device business across the UK by providing consistent high quality service of devices. This role is responsible for completing pre-installation checks, in-house diagnostics and repairs and reporting relevant findings.
Key result areas
- Completion of Pre installation checks
- Completion of in-house diagnoses and rectification of all Bracco related products.
- Accurate documentation and reporting
- Trend common faults and report to relevant parties
Main Responsibilities
- Shall implement and work to all regulatory and quality requirements stipulated within Bracco UK Ltd
- Shall implement and work to all applicable health, safety and environmental requirements stipulated by HSE manual, HSE policies and HSE objectives.
- Identify and engage with continuous improvements projects.
- Engage with the sales and field service teams to ensure a smooth and high-quality product is achieved from point of sale through to installation completion.
- Report any PAE/PQI effectively and quickly.
- National travel where business needs.
- On occasion deliver installation and repair items
- Providing remote assistance to end-users using desktop applications, chat features, emails, and phone assistance to customers
- Troubleshooting and resolving hardware and software issues remotely to help end-users.
- Giving users step-by-step instructions for resolving technological issues
- Responding and following up quickly to technical questions and escalating complex technical issues to appropriate teams
- Collaborating with on-site technicians and customer support teams
- Perform any other tasks and duties as reasonably requested by the company.
- Responsible for operating to the instructions contained in all relevant company effective SOPs including adverse events and product complaints.
Professional Experience & Knowledge
- Demonstrable experience with device installations and diagnostics, preferably within the Medical device industry
- Competent using relevant systems and tools including CRM (Salesforce.com) and ERP (SAP)
- Previous experience in a similar role within a highly regulated industry (required)
Skills:
- Confident and effective communicator
- Collaborative team player as well as proactive with own workload.
- Analytical
- Problem Solving
- Innovative, identifying opportunities for improvement and change
- Results Oriented
Education:
- HNC in electronic engineering or other relevant qualifications.
This role is based full-time in our Warwick Warehouse location with occasional travel within the UK.
If you meet the requirements of this opportunity and would like to join an international group working to improve patients' lives, apply now!
At Bracco, we believe in the values of diversity and inclusion. We respect and celebrate the diversity of our people and their experiences, ensuring a fair opportunity for all.
Inhouse Engineer in Oxford employer: Bracco
Bracco is an exceptional employer, offering a dynamic work environment in the healthcare sector where innovation and collaboration thrive. With a strong commitment to employee growth, Bracco provides opportunities for continuous improvement and professional development, all while ensuring a supportive culture that values diversity and inclusion. Located in Warwick, employees benefit from a central hub that fosters teamwork and allows for impactful contributions to improving patients' lives across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Inhouse Engineer in Oxford
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Inhouse Engineer role you’re after at Bracco.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Bracco a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Bracco.
✨Apply Through Company Websites
When you spot a role like Inhouse Engineer at Bracco, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Inhouse Engineer in Oxford
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Inhouse Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Bracco a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Bracco specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Bracco
✨Brush Up on Core Engineering Principles
Before heading into the interview with Bracco, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Bracco want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
