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- Tasks: Lead retail sales strategy and drive growth in our remittance business.
- Company: Join a dynamic financial services company focused on innovation and growth.
- Benefits: Competitive salary, performance bonuses, and career progression opportunities.
- Other info: Fast-paced environment with opportunities for professional development.
- Why this job: Make a real impact by leading high-performing teams and enhancing customer relationships.
- Qualifications: Proven sales leadership experience in remittance or financial services.
The predicted salary is between 60000 - 80000 ÂŁ per year.
We are seeking an accomplished Head of Retail to lead our retail sales strategy and drive growth across our remittance business. This is a key leadership role for a commercially minded professional with strong experience in sales leadership, business development, and agent network management within remittance, banking, or financial services. The successful candidate will be responsible for strengthening our retail performance, developing high‑performing sales teams, enhancing customer and agent relationships, and supporting the company’s continued growth in a competitive market.
Key Responsibilities:
- Develop and execute retail sales strategies to achieve business targets and expand market presence.
- Lead, coach, and motivate sales teams to deliver strong performance and revenue growth.
- Build and maintain strong relationships with agents, partners, and key customers.
- Design and implement initiatives to improve customer and agent satisfaction, engagement, and loyalty.
- Plan and coordinate structured agent visit schedules and ensure timely reporting for sales and compliance purposes.
- Support the MD & CEO with agent engagement visits and business development activities.
- Present the company’s value proposition, services, and processes effectively to clients and partners.
- Monitor market trends, competitor activity, and pricing to identify opportunities and improve performance.
- Forecast regional and territory sales targets and establish clear performance benchmarks.
- Analyse sales data and market insights to support annual revenue and gross profit planning.
- Work collaboratively with cross‑functional teams to improve products, services, and operational processes.
Candidate profile:
- Proven experience in sales leadership, business development, or a similar role in remittance, banking, or financial services.
- A strong track record of achieving and exceeding sales targets.
- Demonstrated success in managing and developing high‑performing teams.
- Excellent communication, negotiation, and presentation skills.
- Strong analytical ability with a data‑driven approach to decision‑making.
- Experience managing agent networks and strategic partnerships.
- The ability to thrive in a fast‑paced, target‑driven environment.
What we offer:
- Competitive salary, negotiable based on experience.
- Performance‑related bonus.
- Career progression opportunities within a growing organisation.
Application Deadline: 26 May, 2026
Head Office London Office BRAC Saajan Exchange Ltd 95 Whitechapel High Street 2nd Floor London E1 7RA United Kingdom
Head of Retail in Birmingham employer: Brac Saajan
Contact Detail:
Brac Saajan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Retail in Birmingham
✨Tip Number 1
Network like a pro! Attend industry events, connect with professionals on LinkedIn, and don’t be shy about reaching out to people in your target companies. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, recent news, and how they position themselves in the market. This will help you tailor your responses and show you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to articulate your experience and how it aligns with the role of Head of Retail. Highlight your achievements in sales leadership and team development to make a lasting impression.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can reinforce your interest and keep you top of mind. Plus, it shows your professionalism and enthusiasm for the role.
We think you need these skills to ace Head of Retail in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Head of Retail role. Highlight your sales leadership and business development achievements, as we want to see how you can drive growth in our remittance business.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've built strong relationships with agents and partners, and how you've led high-performing teams.
Showcase Your Analytical Skills: Since we're looking for someone with a data-driven approach, don’t forget to mention any experience you have with analysing sales data and market trends. We want to know how you’ve used insights to improve performance in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Brac Saajan
✨Know Your Numbers
As a Head of Retail, you'll need to demonstrate your understanding of sales metrics and performance indicators. Brush up on your past achievements, like sales growth percentages or team performance improvements, and be ready to discuss how you can apply that knowledge to drive results in this new role.
✨Showcase Leadership Skills
This role requires strong leadership, so prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team to exceed targets or implemented training programmes that improved performance. Be ready to share these stories during your interview.
✨Understand the Market
Familiarise yourself with the current trends in the remittance and financial services sectors. Research competitors and be prepared to discuss how you would position the company against them. Showing that you have a solid grasp of the market landscape will impress your interviewers.
✨Build Rapport
Since relationship management is key in this role, practice building rapport during your interview. Engage with your interviewers by asking insightful questions about their experiences and the company's culture. This not only shows your interest but also highlights your interpersonal skills, which are crucial for the position.