Head of Retail (UK) | Money Service Business
Head of Retail (UK) | Money Service Business

Head of Retail (UK) | Money Service Business

Full-Time 60000 - 80000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead retail sales strategy and drive growth in the remittance business.
  • Company: Join BRAC Saajan Exchange, a leader in secure international money transfers.
  • Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
  • Why this job: Make a real impact on financial inclusion and connect communities globally.
  • Qualifications: Proven experience in sales leadership and agent network management.
  • Other info: Be part of a growing team with ambitions for global expansion.

The predicted salary is between 60000 - 80000 £ per year.

Company Description

BRAC Saajan Exchange Ltd. (BSEL), part of the BRAC Bank PLC and the BRAC global family, is an FCA-authorised payment institution specializing in secure international money transfers. Based in the UK, BSEL provides competitive remittance services through a network of over 300 agents, the REMITnGO mobile app, and an online platform. With a robust payout network in Bangladesh and ambitions for global expansion, BSEL is renowned for delivering fast, reliable, and user-friendly financial solutions. BSEL is committed to advancing financial inclusion and connecting communities around the world.

Role Description

We are seeking an accomplished Head of Retail to lead our retail sales strategy and drive growth across our remittance business. This is a key leadership role for a commercially minded professional with strong experience in sales leadership, business development, and agent network management within remittance, banking, or financial services. The successful candidate will be responsible for strengthening our retail performance, developing high-performing sales teams, enhancing customer and agent relationships, and supporting the company’s continued growth in a competitive market.

Key Responsibilities

  • Develop and execute retail sales strategies to achieve business targets and expand market presence.
  • Lead, coach, and motivate sales teams to deliver strong performance and revenue growth.
  • Build and maintain strong relationships with agents, partners, and key customers.
  • Design and implement initiatives to improve customer and agent satisfaction, engagement, and loyalty.
  • Plan and coordinate structured agent visit schedules and ensure timely reporting for sales and compliance purposes.
  • Support the MD.

Head of Retail (UK) | Money Service Business employer: BRAC Saajan Exchange

BRAC Saajan Exchange Ltd. (BSEL) is an exceptional employer that prioritises employee growth and development within a dynamic and inclusive work culture. Located in the UK, BSEL offers competitive benefits and a supportive environment where innovative ideas are encouraged, making it an ideal place for professionals seeking to make a meaningful impact in the financial services sector. With a commitment to advancing financial inclusion, employees at BSEL have the unique opportunity to contribute to global community connections while enjoying a fulfilling career.
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Contact Detail:

BRAC Saajan Exchange Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Retail (UK) | Money Service Business

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential contacts. You never know who might help you land that Head of Retail role!

✨Tip Number 2

Showcase your expertise! When you get the chance to chat with hiring managers or recruiters, make sure to highlight your experience in sales leadership and agent network management. Share specific examples of how you've driven growth in previous roles.

✨Tip Number 3

Prepare for interviews by researching BSEL and its competitors. Understand their market position and think about how you can contribute to their retail sales strategy. Tailor your answers to show you’re the perfect fit for their ambitions in the remittance space.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at BSEL and contributing to their mission of financial inclusion.

We think you need these skills to ace Head of Retail (UK) | Money Service Business

Sales Leadership
Business Development
Agent Network Management
Retail Sales Strategy
Team Leadership
Customer Relationship Management
Market Expansion
Performance Coaching
Customer Satisfaction Improvement
Engagement Strategies
Compliance Reporting
Financial Services Knowledge
Analytical Skills
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Head of Retail role. Highlight your experience in sales leadership and business development, especially in the remittance or financial services sectors. We want to see how your skills align with our mission at BSEL!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about financial inclusion and how you can drive growth for our retail sales strategy. Keep it engaging and relevant to the role.

Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've led teams to success or improved customer satisfaction in previous roles. Numbers and results speak volumes!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us. Good luck!

How to prepare for a job interview at BRAC Saajan Exchange

✨Know Your Stuff

Before the interview, make sure you thoroughly understand BRAC Saajan Exchange Ltd. and its role in the money service business. Familiarise yourself with their services, especially the REMITnGO app and their agent network. This will show your genuine interest and help you answer questions more confidently.

✨Showcase Your Leadership Skills

As a Head of Retail, you'll need to demonstrate strong leadership capabilities. Prepare examples from your past experiences where you've successfully led sales teams or driven growth. Be ready to discuss how you motivate and coach others to achieve targets.

✨Build Relationships

Since this role involves maintaining relationships with agents and customers, think about how you can convey your relationship-building skills. Share specific instances where you've enhanced customer satisfaction or loyalty, as this aligns perfectly with BSEL's goals.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions that show your strategic thinking. Inquire about their plans for global expansion or how they measure success in retail performance. This not only shows your interest but also helps you gauge if the company aligns with your career aspirations.

Head of Retail (UK) | Money Service Business
BRAC Saajan Exchange

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