At a Glance
- Tasks: Lead retail sales strategy and drive growth in the remittance business.
- Company: Join BRAC Saajan Exchange, a leader in secure international money transfers.
- Benefits: Competitive salary, career development, and a chance to make a global impact.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Shape the future of financial services and enhance community connections.
- Qualifications: Proven experience in sales leadership and agent network management.
The predicted salary is between 60000 - 80000 € per year.
Company Description
BRAC Saajan Exchange Ltd. (BSEL), part of the BRAC Bank PLC and the BRAC global family, is an FCA-authorised payment institution specializing in secure international money transfers. Based in the UK, BSEL provides competitive remittance services through a network of over 300 agents, the REMITnGO mobile app, and an online platform. With a robust payout network in Bangladesh and ambitions for global expansion, BSEL is renowned for delivering fast, reliable, and user-friendly financial solutions. BSEL is committed to advancing financial inclusion and connecting communities around the world.
Role Description
We are seeking an accomplished Head of Retail to lead our retail sales strategy and drive growth across our remittance business. This is a key leadership role for a commercially minded professional with strong experience in sales leadership, business development, and agent network management within remittance, banking, or financial services. The successful candidate will be responsible for strengthening our retail performance, developing high-performing sales teams, enhancing customer and agent relationships, and supporting the company’s continued growth in a competitive market.
Key Responsibilities
- Develop and execute retail sales strategies to achieve business targets and expand market presence.
- Lead, coach, and motivate sales teams to deliver strong performance and revenue growth.
- Build and maintain strong relationships with agents, partners, and key customers.
- Design and implement initiatives to improve customer and agent satisfaction, engagement, and loyalty.
- Plan and coordinate structured agent visit schedules and ensure timely reporting for sales and compliance purposes.
- Support the MD.
Head of Retail (UK Agent Network) | Money Service Business employer: BRAC Saajan Exchange
BRAC Saajan Exchange Ltd. (BSEL) is an exceptional employer that prioritises employee growth and development within a dynamic and inclusive work culture. Located in the UK, BSEL offers competitive remuneration, comprehensive benefits, and the opportunity to be part of a global mission focused on financial inclusion and community connection. As a leader in the remittance sector, employees can expect to thrive in a supportive environment that encourages innovation and collaboration, making it a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Retail (UK Agent Network) | Money Service Business
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our team at BSEL.
We think you need these skills to ace Head of Retail (UK Agent Network) | Money Service Business
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Retail role. Highlight your experience in sales leadership and agent network management, as these are key for us. Use specific examples that showcase your achievements in similar roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for BSEL. Mention your passion for financial inclusion and how you can contribute to our growth strategy. Keep it engaging and personal!
Showcase Your Leadership Skills:In your application, don’t forget to highlight your leadership style and how you've motivated teams in the past. We’re looking for someone who can inspire others, so share stories that demonstrate your ability to lead and develop high-performing teams.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at BRAC Saajan Exchange
✨Know Your Numbers
As a Head of Retail, you'll need to demonstrate your understanding of sales metrics and performance indicators. Brush up on key figures related to retail sales, agent performance, and market trends in the remittance sector. Being able to discuss these confidently will show that you're not just a leader but a data-driven decision-maker.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how you've successfully motivated teams in the past. Think of specific examples where you’ve led a team to achieve targets or improved performance. This role is all about driving growth, so highlighting your ability to inspire and coach others will be crucial.
✨Build Relationships
Since this role involves maintaining strong relationships with agents and customers, be ready to discuss your strategies for building rapport and trust. Share examples of how you've enhanced customer satisfaction or loyalty in previous roles. This will demonstrate your capability to strengthen BSEL's retail performance.
✨Understand the Market Landscape
Familiarise yourself with the competitive landscape of the remittance business, especially in the UK and Bangladesh. Be prepared to discuss current trends, challenges, and opportunities in the market. Showing that you have a strategic vision for expanding BSEL’s market presence will set you apart from other candidates.
