Head of Retail (UK) | Money Service Business in Coventry
Head of Retail (UK) | Money Service Business

Head of Retail (UK) | Money Service Business in Coventry

Coventry Full-Time 60000 - 80000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead retail sales strategy and drive growth in the remittance business.
  • Company: Join BRAC Saajan Exchange, a leader in secure international money transfers.
  • Benefits: Competitive salary, performance bonuses, pension scheme, and career progression.
  • Why this job: Make a real impact in a fast-paced environment while advancing financial inclusion.
  • Qualifications: Proven sales leadership experience in remittance or financial services.
  • Other info: Dynamic role with opportunities for personal and professional growth.

The predicted salary is between 60000 - 80000 £ per year.

Company Description

BRAC Saajan Exchange Ltd. (BSEL), part of the BRAC Bank PLC and the BRAC global family, is an FCA-authorised payment institution specializing in secure international money transfers. Based in the UK, BSEL provides competitive remittance services through a network of over 300 agents, the REMITnGO mobile app, and an online platform. With a robust payout network in Bangladesh and ambitions for global expansion, BSEL is renowned for delivering fast, reliable, and user-friendly financial solutions. BSEL is committed to advancing financial inclusion and connecting communities around the world.

Role Description

We are seeking an accomplished Head of Retail to lead our retail sales strategy and drive growth across our remittance business. This is a key leadership role for a commercially minded professional with strong experience in sales leadership, business development, and agent network management within remittance, banking, or financial services.

The successful candidate will be responsible for strengthening our retail performance, developing high-performing sales teams, enhancing customer and agent relationships, and supporting the company’s continued growth in a competitive market.

Key Responsibilities

  • Develop and execute retail sales strategies to achieve business targets and expand market presence.
  • Lead, coach, and motivate sales teams to deliver strong performance and revenue growth.
  • Build and maintain strong relationships with agents, partners, and key customers.
  • Design and implement initiatives to improve customer and agent satisfaction, engagement, and loyalty.
  • Plan and coordinate structured agent visit schedules and ensure timely reporting for sales and compliance purposes.
  • Support the MD & CEO with agent engagement visits and business development activities.
  • Present the company’s value proposition, services, and processes effectively to clients and partners.
  • Monitor market trends, competitor activity, and pricing to identify opportunities and improve performance.
  • Forecast regional and territory sales targets and establish clear performance benchmarks.
  • Analyse sales data and market insights to support annual revenue and gross profit planning.
  • Work collaboratively with cross-functional teams to improve products, services, and operational processes.

Candidate profile:

  • Proven experience in sales leadership, business development, or a similar role in remittance, banking, or financial services.
  • A strong track record of achieving and exceeding sales targets.
  • Demonstrated success in managing and developing high-performing teams.
  • Excellent communication, negotiation, and presentation skills.
  • Strong analytical ability with a data-driven approach to decision-making.
  • Experience managing agent networks and strategic partnerships.
  • The ability to thrive in a fast-paced, target-driven environment.

What we offer

  • Competitive salary, negotiable based on experience
  • Performance-related bonus
  • Pension scheme
  • Career progression opportunities within a growing organisation

How to Apply

If you are ready to take on a senior leadership role and make a meaningful impact on business growth, we encourage you to apply.

Please send your CV to:

Head of Retail (UK) | Money Service Business in Coventry employer: BRAC Saajan Exchange

At BRAC Saajan Exchange Ltd., we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our commitment to employee growth is evident through our career progression opportunities and performance-related bonuses, ensuring that our team members are rewarded for their contributions. Located in the UK, we offer a unique chance to be part of a global family dedicated to advancing financial inclusion while working in a fast-paced environment that values innovation and collaboration.
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Contact Detail:

BRAC Saajan Exchange Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Retail (UK) | Money Service Business in Coventry

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential contacts. You never know who might help you land that dream job!

✨Tip Number 2

Prepare for interviews by researching the company inside out. Understand their values, mission, and recent developments. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their goals.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it counts.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, go ahead and submit your CV today!

We think you need these skills to ace Head of Retail (UK) | Money Service Business in Coventry

Sales Leadership
Business Development
Agent Network Management
Customer Relationship Management
Team Coaching and Motivation
Market Analysis
Data-Driven Decision Making
Negotiation Skills
Presentation Skills
Performance Benchmarking
Strategic Partnership Management
Customer Satisfaction Improvement
Cross-Functional Collaboration
Target-Driven Mindset

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Head of Retail. Highlight your experience in sales leadership and business development, especially in remittance or financial services. We want to see how your skills align with our goals!

Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve exceeded sales targets or improved team performance. This helps us see the impact you've made in previous roles.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our growth. Keep it engaging and relevant to the job description – we love a good story!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at BRAC Saajan Exchange

✨Know Your Numbers

As a Head of Retail, you'll need to demonstrate your understanding of sales metrics and performance indicators. Brush up on key figures related to your past roles, such as sales growth percentages and team performance stats. Being able to discuss these confidently will show that you're data-driven and results-oriented.

✨Showcase Leadership Skills

Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to overcome them. This role is all about driving growth, so highlighting your leadership style and successes will be crucial.

✨Understand the Market

Research BSEL's position in the remittance market and be ready to discuss current trends and competitors. Showing that you have a grasp of the industry landscape will demonstrate your commitment and strategic thinking, which are essential for this role.

✨Build Rapport

During the interview, focus on building a connection with your interviewers. Ask insightful questions about their experiences and the company culture. This not only shows your interest but also helps you gauge if BSEL is the right fit for you. Remember, it's a two-way street!

Head of Retail (UK) | Money Service Business in Coventry
BRAC Saajan Exchange
Location: Coventry
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