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- Tasks: Lead retail sales strategy and drive growth in the remittance business.
- Company: Join BRAC Saajan Exchange, a leader in secure international money transfers.
- Benefits: Competitive salary, performance bonuses, pension scheme, and career progression.
- Why this job: Make a real impact on financial inclusion and community connections.
- Qualifications: Proven sales leadership experience in remittance or financial services.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 60000 - 80000 £ per year.
Company Description
BRAC Saajan Exchange Ltd. (BSEL), part of the BRAC Bank PLC and the BRAC global family, is an FCA-authorised payment institution specializing in secure international money transfers. Based in the UK, BSEL provides competitive remittance services through a network of over 300 agents, the REMITnGO mobile app, and an online platform. With a robust payout network in Bangladesh and ambitions for global expansion, BSEL is renowned for delivering fast, reliable, and user-friendly financial solutions. BSEL is committed to advancing financial inclusion and connecting communities around the world.
Role Description
We are seeking an accomplished Head of Retail to lead our retail sales strategy and drive growth across our remittance business. This is a key leadership role for a commercially minded professional with strong experience in sales leadership, business development, and agent network management within remittance, banking, or financial services. The successful candidate will be responsible for strengthening our retail performance, developing high-performing sales teams, enhancing customer and agent relationships, and supporting the company’s continued growth in a competitive market.
Key Responsibilities
- Develop and execute retail sales strategies to achieve business targets and expand market presence.
- Lead, coach, and motivate sales teams to deliver strong performance and revenue growth.
- Build and maintain strong relationships with agents, partners, and key customers.
- Design and implement initiatives to improve customer and agent satisfaction, engagement, and loyalty.
- Plan and coordinate structured agent visit schedules and ensure timely reporting for sales and compliance purposes.
- Support the MD & CEO with agent engagement visits and business development activities.
- Present the company’s value proposition, services, and processes effectively to clients and partners.
- Monitor market trends, competitor activity, and pricing to identify opportunities and improve performance.
- Forecast regional and territory sales targets and establish clear performance benchmarks.
- Analyse sales data and market insights to support annual revenue and gross profit planning.
- Work collaboratively with cross-functional teams to improve products, services, and operational processes.
Candidate profile:
- Proven experience in sales leadership, business development, or a similar role in remittance, banking, or financial services.
- A strong track record of achieving and exceeding sales targets.
- Demonstrated success in managing and developing high-performing teams.
- Excellent communication, negotiation, and presentation skills.
- Strong analytical ability with a data-driven approach to decision-making.
- Experience managing agent networks and strategic partnerships.
- The ability to thrive in a fast-paced, target-driven environment.
What we offer
- Competitive salary, negotiable based on experience
- Performance-related bonus
- Pension scheme
- Career progression opportunities within a growing organisation
How to Apply
If you are ready to take on a senior leadership role and make a meaningful impact on business growth, we encourage you to apply. Please send your CV to: hr@bracsaajan.com
Head of Retail (UK) | Money Service Business in Birmingham employer: BRAC Saajan Exchange
Contact Detail:
BRAC Saajan Exchange Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Retail (UK) | Money Service Business in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its competitors. Understand their services and market position. This will help you tailor your responses and show that you're genuinely interested in the role and the company’s mission.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Head of Retail. Highlight your sales leadership skills and how you've driven growth in previous positions. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our mission of financial inclusion.
We think you need these skills to ace Head of Retail (UK) | Money Service Business in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Retail role. Highlight your experience in sales leadership and business development, especially in remittance or financial services. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve exceeded sales targets or improved team performance. This helps us see the impact you've made in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our growth. We love seeing genuine enthusiasm for what we do at BSEL.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss any important updates from us. Let’s make this happen!
How to prepare for a job interview at BRAC Saajan Exchange
✨Know Your Numbers
As a Head of Retail, you'll need to demonstrate your understanding of sales metrics and performance indicators. Brush up on your past achievements, like sales targets you've exceeded or strategies that led to growth. Be ready to discuss specific figures and how they relate to the role.
✨Showcase Leadership Skills
This role requires strong leadership abilities, so prepare examples of how you've successfully led teams in the past. Think about times when you motivated your team to achieve targets or improved team performance. Highlight your coaching style and how it has benefited your previous teams.
✨Understand the Market
Familiarise yourself with the remittance market, especially in the UK and Bangladesh. Research BSEL's competitors and their offerings. Being able to discuss market trends and how they impact BSEL will show that you're proactive and knowledgeable about the industry.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Use your excellent communication skills to engage them in conversation. Ask insightful questions about the company’s culture and future plans, showing that you're genuinely interested in being part of their team.