At a Glance
- Tasks: Lead retail sales strategy and drive growth in the remittance business.
- Company: Join BRAC Saajan Exchange, a leader in secure international money transfers.
- Benefits: Competitive salary, performance bonuses, pension scheme, and career progression.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact on financial inclusion and community connections.
- Qualifications: Proven sales leadership experience in remittance or financial services.
The predicted salary is between 60000 - 80000 € per year.
Company Description
BRAC Saajan Exchange Ltd. (BSEL), part of the BRAC Bank PLC and the BRAC global family, is an FCA-authorised payment institution specializing in secure international money transfers. Based in the UK, BSEL provides competitive remittance services through a network of over 300 agents, the REMITnGO mobile app, and an online platform. With a robust payout network in Bangladesh and ambitions for global expansion, BSEL is renowned for delivering fast, reliable, and user-friendly financial solutions. BSEL is committed to advancing financial inclusion and connecting communities around the world.
Role Description
We are seeking an accomplished Head of Retail to lead our retail sales strategy and drive growth across our remittance business. This is a key leadership role for a commercially minded professional with strong experience in sales leadership, business development, and agent network management within remittance, banking, or financial services. The successful candidate will be responsible for strengthening our retail performance, developing high-performing sales teams, enhancing customer and agent relationships, and supporting the company’s continued growth in a competitive market.
Key Responsibilities
- Develop and execute retail sales strategies to achieve business targets and expand market presence.
- Lead, coach, and motivate sales teams to deliver strong performance and revenue growth.
- Build and maintain strong relationships with agents, partners, and key customers.
- Design and implement initiatives to improve customer and agent satisfaction, engagement, and loyalty.
- Plan and coordinate structured agent visit schedules and ensure timely reporting for sales and compliance purposes.
- Support the MD & CEO with agent engagement visits and business development activities.
- Present the company’s value proposition, services, and processes effectively to clients and partners.
- Monitor market trends, competitor activity, and pricing to identify opportunities and improve performance.
- Forecast regional and territory sales targets and establish clear performance benchmarks.
- Analyse sales data and market insights to support annual revenue and gross profit planning.
- Work collaboratively with cross-functional teams to improve products, services, and operational processes.
Candidate profile:
- Proven experience in sales leadership, business development, or a similar role in remittance, banking, or financial services.
- A strong track record of achieving and exceeding sales targets.
- Demonstrated success in managing and developing high-performing teams.
- Excellent communication, negotiation, and presentation skills.
- Strong analytical ability with a data-driven approach to decision-making.
- Experience managing agent networks and strategic partnerships.
- The ability to thrive in a fast-paced, target-driven environment.
What we offer
- Competitive salary, negotiable based on experience
- Performance-related bonus
- Pension scheme
- Career progression opportunities within a growing organisation
How to Apply
If you are ready to take on a senior leadership role and make a meaningful impact on business growth, we encourage you to apply. Please send your CV to: hr@bracsaajan.com
Head of Retail (UK Agent Network) | Money Service Business in Birmingham employer: BRAC Saajan Exchange
BRAC Saajan Exchange Ltd. (BSEL) is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the financial services sector. With a commitment to employee growth, BSEL provides competitive salaries, performance-related bonuses, and clear career progression opportunities, all while championing financial inclusion and community connection. Located in the UK, employees benefit from being part of a global family dedicated to delivering fast and reliable remittance services, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Retail (UK Agent Network) | Money Service Business in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its competitors. Understand their products and services, especially in the remittance space. This will help you tailor your answers and show that you’re genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience in sales leadership and agent network management, as these are key for the Head of Retail role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at BRAC Saajan Exchange Ltd. and contributing to our mission of financial inclusion.
We think you need these skills to ace Head of Retail (UK Agent Network) | Money Service Business in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Retail role. Highlight your experience in sales leadership and agent network management, as these are key for us. Use specific examples that showcase your achievements in similar roles.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this position. Share your passion for financial services and how your skills align with our mission at BRAC Saajan Exchange. Keep it engaging and personal!
Showcase Your Data Skills:Since we value a data-driven approach, make sure to mention any analytical skills or tools you’ve used in previous roles. This will help us see how you can contribute to our growth and performance monitoring.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at BRAC Saajan Exchange
✨Know Your Numbers
As a candidate for the Head of Retail position, it's crucial to come prepared with data. Familiarise yourself with key metrics related to sales performance, market trends, and customer satisfaction in the remittance sector. This will not only show your analytical skills but also demonstrate your understanding of the business landscape.
✨Showcase Leadership Experience
Be ready to discuss specific examples of how you've led teams to success in previous roles. Highlight your experience in coaching and motivating sales teams, as well as any strategies you've implemented that resulted in significant growth. This is your chance to shine as a leader!
✨Build Rapport with Interviewers
Establishing a connection with your interviewers can set you apart. Be personable and engage them in conversation about their experiences at BSEL. Showing genuine interest in their insights can create a positive atmosphere and make you more memorable.
✨Prepare Questions About the Company
Demonstrate your enthusiasm for the role by preparing thoughtful questions about BSEL's future plans, especially regarding agent network expansion and customer engagement initiatives. This shows that you're not just interested in the position, but also in contributing to the company's long-term success.
