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- Tasks: Be the friendly face of our new London office and manage client experiences.
- Company: Join Brabners, a purpose-led law firm with a commitment to positive change.
- Benefits: Enjoy competitive salary, private medical insurance, and generous annual leave.
- Why this job: Kickstart your career in a dynamic environment with real growth opportunities.
- Qualifications: Experience in facilities or client experience roles is essential.
- Other info: Be part of an award-winning team that values innovation and diversity.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity for a Client Experience & Facilities Coordinator to support the brand-new opening of our London office. Working at our central London based office you will be the first person to greet our colleagues and clients and will be an integral part of this expansive new office. The ideal candidate will be an initiative‑taker who can work independently to manage their own workload. We are looking for someone who has a personable approach and can multi‑task effectively. As the office grows so will your team and this position offers career progression. This role will be based on site 5 days a week, Monday to Friday, supporting general office hours (9am‑5pm), with a flexible approach when required.
KEY RESPONSIBILITIES
- Act as first point of contact for all Facilities, Health and Safety and Client requirements
- Support with snagging following re‑fit out of new office
- Work with contractors to arrange repairs and replacement equipment
- Manage office attendees - room and desk bookings
- Develop and maintain strong working relationships with client and colleagues
- Conduct site inspections, audits and assessments; implement safety and building procedures
- Maintain office; ensure it is kept neat and operational at all times
- Assist in implementing and monitoring disaster recovery and business continuity plans
- Support with general admin tasks - post, scanning and printing when required
ABOUT YOU
- Previous experience within a Facilities or Client Experience position is essential
- Supported with an office move or fit out is desirable
- Able to work independently and manage tasks efficiently
- Solution focused
- Strong client management skills
- Promote approachable work‑life culture
- Exceptional verbal and written communication skills
- Flexible and can‑do attitude
- Adaptable and eager to embrace new challenges
- Team Player
BENEFITS
- Competitive Salary
- Private Medical Insurance
- Bonus opportunities
- Pension scheme
- Life Insurance & Income Protection Insurance
- 25 days Annual Leave (increasing with service)
- Option to buy 5 additional days annual leave each year
- Additional discretionary annual leave days
- Enhanced Maternity, Paternity & Adoption Leave
- Career Development Opportunities
ABOUT US
Brabners is purpose‑led independent law firm. A certified B Corp with award‑winning environmental credentials, we seek to demonstrate that business can bring about positive change by being innovative, diverse and sustainable. With over 200 years of history, we’re proudly anchored in the North but serve businesses and individuals across England and Wales. We have won awards for being innovative at the Legal 500 Northern Powerhouse Awards and diverse as Manchester Law Society’s Equality, Diversity and Inclusion Champions. We are also recognised as one of the 25 best large companies to work for in the UK and have won The Legal 500 Future Lawyers awards for job satisfaction, quality of work, social life and work/life balance.
Client Experience & Facilities Coordinator in City of London employer: Brabners
Contact Detail:
Brabners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience & Facilities Coordinator in City of London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Brabners. Check out their website and social media to understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to client experience and facilities management. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 3
Show off your personality! As the first point of contact, being personable is key. During your interview, let your friendly nature shine through. Share anecdotes that highlight your communication skills and ability to build relationships with clients and colleagues.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Client Experience & Facilities Coordinator role.
We think you need these skills to ace Client Experience & Facilities Coordinator in City of London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, this role is all about client experience, so showing that personable approach right from the start is key.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your previous experience in facilities or client experience roles, and mention any relevant projects like office moves or fit-outs. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for as a company.
How to prepare for a job interview at Brabners
✨Know the Company Inside Out
Before your interview, take some time to research Brabners. Understand their values, mission, and recent achievements. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Client Management Skills
As a Client Experience & Facilities Coordinator, you'll need to demonstrate strong client management skills. Prepare examples from your past experiences where you've successfully managed client relationships or resolved issues. This will highlight your suitability for the role.
✨Demonstrate Your Initiative
The job requires someone who can take initiative and work independently. Think of instances where you've proactively solved problems or improved processes. Sharing these stories will illustrate your ability to manage your workload effectively.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the office culture, team dynamics, and growth opportunities. This shows that you're not just interested in the role, but also in how you can contribute to and grow with the company.
