At a Glance
- Tasks: Lead a team of IT technicians and ensure smooth digital learning environments in schools.
- Company: Brabner Fox, a growing company dedicated to enhancing education through technology.
- Benefits: Competitive salary, travel allowance, and a collaborative work culture.
- Other info: Dynamic role with opportunities for career growth and hands-on technical leadership.
- Why this job: Make a real impact on local education while developing your leadership skills.
- Qualifications: Experience managing IT teams and strong technical knowledge in education tech.
The predicted salary is between 45000 - 50000 £ per year.
Location: Liverpool / Merseyside (Hybrid with local site travel)
Salary: £45,000 - £50,000
Following sustained growth, Brabner Fox has been retained to secure a hands-on IT Engineer in Liverpool. We deliver critical, managed IT infrastructure directly to schools, ensuring digital learning environments run flawlessly.
Bridging team leadership and hands-on delivery, you will lead a dedicated team of Liverpool-based IT Technicians. You will own senior client relationships with school leadership teams, oversee service desk operations, and act as the senior point of escalation for complex infrastructure projects.
Key Responsibilities
- Hands on Technical Leadership: Line-manage, schedule, and mentor a team of field technicians. Drive performance and support career development.
- Education Tech stack: Windows network, AD, Group policy, Hyper-V, 365, Azure, Cloud Security.
- Service Delivery: Oversee the day-to-day operations of the service desk.
- Technical Escalation: 2nd/3rd line Engineer for Client issues & escalations.
- Compliance & Safeguarding: Oversee school ISP lines, security, web filtering, and firewalls.
- Account Management: Own senior relationships across selected schools, managing complaints and identifying commercial project opportunities.
Requirements
- Leadership Experience: Proven track record managing or coordinating field technicians/service desk engineers (MSP or Education sector preferred).
- Technical Breadth: Strong background in OS deployment, MDM licensing, and cloud systems architecture.
- Communication: Exceptional relationship-building skills with the ability to translate technical concepts to non-technical school staff.
- Driving License: Full driving license & vehicle required for travel across Liverpool/Merseyside school sites.
What’s on Offer
- Salary: £45,000 - £50,000 + Travel Allowance.
- Culture: A collaborative, high-growth environment making a real impact on local education.
Information Technology Engineer in Warrington employer: Brabner Fox
Brabner Fox is an exceptional employer, offering a collaborative and high-growth environment that directly impacts local education. With a focus on employee development, you will have the opportunity to lead a dedicated team while enjoying a competitive salary and travel allowance. The company fosters a culture of mentorship and support, ensuring that your career in IT flourishes as you contribute to creating seamless digital learning experiences for schools across Liverpool and Merseyside.
StudySmarter Expert Advice🤫
We think this is how you could land Information Technology Engineer in Warrington
✨Tip Number 1
Network like a pro! Get out there and connect with people in the education IT sector. Attend local meetups or tech events in Liverpool, and don’t be shy about introducing yourself. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements in IT. This is a great way to demonstrate your hands-on experience and technical prowess to potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions related to IT leadership and service delivery. Think about how you can translate your technical knowledge into relatable terms for non-tech school staff. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission in education technology.
We think you need these skills to ace Information Technology Engineer in Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your leadership experience and technical expertise in areas like Windows networks and cloud systems. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about education IT and how your background makes you the perfect fit for this role. Don’t forget to mention your experience with managing teams and client relationships.
Showcase Your Technical Skills:In your application, be sure to detail your technical skills, especially those related to the education tech stack mentioned in the job description. We love seeing candidates who can demonstrate their hands-on experience with tools like Azure and Hyper-V.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our collaborative environment!
How to prepare for a job interview at Brabner Fox
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the tech stack mentioned in the job description, like Windows networks, Azure, and Hyper-V. Be ready to discuss how you've used these technologies in past roles, as this will show your hands-on experience.
✨Showcase Your Leadership Skills
Since the role involves managing a team of technicians, prepare examples of how you've successfully led teams before. Think about specific challenges you faced and how you motivated your team to overcome them.
✨Communicate Clearly
Practice explaining complex technical concepts in simple terms. You’ll need to demonstrate that you can effectively communicate with non-technical staff at schools, so think of ways to simplify your explanations without losing the essence.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios, especially around service desk operations and client escalations. Prepare by thinking through how you would handle specific issues, focusing on your problem-solving skills and customer service approach.
