At a Glance
- Tasks: Lead a team of IT Technicians and ensure smooth digital learning environments in schools.
- Company: Brabner Fox, a growing company dedicated to enhancing education through technology.
- Benefits: Competitive salary, travel allowance, and opportunities for career development.
- Other info: Collaborative culture with a focus on growth and innovation.
- Why this job: Make a real impact on local education while developing your leadership skills.
- Qualifications: Experience managing IT teams and strong technical knowledge in education tech.
The predicted salary is between 45000 - 50000 £ per year.
Location: Liverpool / Merseyside (Hybrid with local site travel)
Salary: £45,000 - £50,000
Following sustained growth, Brabner Fox has been retained to secure a hands-on IT Engineer in Liverpool. We deliver critical, managed IT infrastructure directly to schools, ensuring digital learning environments run flawlessly.
Bridging team leadership and hands-on delivery, you will lead a dedicated team of Liverpool-based IT Technicians. You will own senior client relationships with school leadership teams, oversee service desk operations, and act as the senior point of escalation for complex infrastructure projects.
Key Responsibilities
- Hands on Technical Leadership: Line-manage, schedule, and mentor a team of field technicians. Drive performance and support career development.
- Education Tech stack: Windows network, AD, Group policy, Hyper-V, 365, Azure, Cloud Security.
- Service Delivery: Oversee the day-to-day operations of the service desk.
- Technical Escalation: 2nd/3rd line Engineer for Client issues & escalations.
- Compliance & Safeguarding: Oversee school ISP lines, security, web filtering, and firewalls.
- Account Management: Own senior relationships across selected schools, managing complaints and identifying commercial project opportunities.
Requirements
- Leadership Experience: Proven track record managing or coordinating field technicians/service desk engineers (MSP or Education sector preferred).
- Technical Breadth: Strong background in OS deployment, MDM licensing, and cloud systems architecture.
- Communication: Exceptional relationship-building skills with the ability to translate technical concepts to non-technical school staff.
- Driving License: Full driving license & vehicle required for travel across Liverpool/Merseyside school sites.
What’s on Offer
Salary: £45,000 - £50,000 + Travel Allowance.
Culture: A collaborative, high-growth environment making a real impact on local education.
Information Technology Manager employer: Brabner Fox
Brabner Fox is an exceptional employer that values its employees by offering a hybrid work model, allowing for flexibility between office and remote work. With a strong focus on professional development, generous holiday allowances including a birthday day off, and a competitive salary package, the company fosters a supportive work culture that prioritises employee well-being and growth.
