At a Glance
- Tasks: Provide frontline IT support and manage tech for our remote team.
- Company: Join BR-DGE, a pioneer in payment orchestration with a vibrant culture.
- Benefits: Enjoy 33 days holiday, competitive salary, and family healthcare.
- Other info: Join a diverse team with great career growth and fun social events.
- Why this job: Be the go-to person for tech support and help shape our innovative journey.
- Qualifications: Experience in IT support and a passion for helping others.
The predicted salary is between 28000 - 29000 £ per year.
Location: Remote-first, with occasional travel to our Edinburgh office for essential hands-on hardware and network maintenance.
Contract : Permanent, Full Time (35hrs/week) About BR-DGE Since 2018, we’ve been pioneers in payment orchestration, enabling enterprise brands to optimise their infrastructure and create frictionless digital experiences.
From travel giants to household retail names, our global customer base is growing fast, supported by world-class partners like Visa and Worldpay.
The journey so far has been incredible, but we’re just getting started.
We are looking for exceptional talent to join us as we continue to scale the business.
About this role We’re looking for an IT Support Specialist to join our team and ensure our people, tools, and spaces stay connected and productive.
You’ll be the first point of contact for day-to-day IT support across the company, helping to make sure everyone has what they need to do their best work.
In this role, you will work closely with People Operations and Engineering to support and empower our growing team.
- What you’ll be doing
- Frontline
- Operational
Support: Act as the primary point of contact for day-to-day user support, managing requests efficiently through to completion.
JML Lifecycle
Execution: Own the IT Joiner, Mover, Leaver (JML) lifecycle, ensuring all core access is securely granted on Day 1.
- Office
- Tech
Management: Maintain our Edinburgh HQ office tech, including network infrastructure (Wi-Fi, LAN), conference room AV setups, and ISP coordination.
Endpoint Management a role that respects your other priorities.
Time
Off: 33 (25+8) days holiday (including floating public holidays) plus an extra day off for your birthday.
Financial: Competitive salary, pension scheme and life insurance.
Health: Family private healthcare and Employee Assistance Programme.
Growth: A culture that champions career progression.
Chance to directly contribute to an innovative tech business as it scales.
Community: Quarterly in-person team events and monthly socials to keep our remote team connected.
Ready to bridge the gap?
Apply to be a BR-DGE Builder today.
At BR-DGE, we champion diversity and inclusion.
We believe that our roles should be open to everyone, regardless of race, ethnicity, gender, age, sexual orientation, disability, or neurotype.
We value the unique talents and perspectives that each individual brings and try to create a fair and accessible hiring process for all.
Remote IT Support Specialist in Stirling employer: Br-dge
At BR-DGE, we pride ourselves on being an exceptional employer that fosters a supportive and inclusive work culture. As a Remote IT Support Specialist, you'll enjoy the flexibility of remote work while having the opportunity to connect with colleagues during quarterly team events in Edinburgh. With a strong focus on employee growth, competitive benefits including generous holiday allowance, private healthcare, and a commitment to diversity, BR-DGE is the perfect place for those looking to make a meaningful impact in a rapidly growing tech environment.
