At a Glance
- Tasks: Lead and inspire a team to drive sales and enhance customer experience.
- Company: Join B&Q, a leading home improvement retailer with a vibrant culture.
- Benefits: Enjoy competitive pay, bonuses, generous holiday, and great discounts.
- Other info: Flexible working options available, including job share and part-time roles.
- Why this job: Make a real impact in a dynamic environment while developing your career.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 33000 - 33000 £ per year.
Open to Job Share, Full Time or Part Time - Permanent
Up to £33,000 per annum + Bonus + Pension + 6.6 Weeks Holiday
B&Q Yeovil
Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Trading Team Manager and you will be pivotal in driving commercial delivery of the sales floor and coaching colleagues to fulfil B&Q’s ambition to make every customer count.
We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.
If you require any additional support or adjustments to help you make an application, please contact us at recruitment@b-and-q.co.uk.
- Discount card: Get 20% discount on your purchases at B&Q in-store and online, after you've been with us for 1 month.
- Share in the success: With our shareplans, from just £5 per month, you can build up a savings pot, or use what you save to be a Kingfisher shareholder.
- Life assurance: Life Assurance ensures those close to you have some protection.
- Employee assistance programme: We offer free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management.
- Salary/Bonus: We offer competitive salaries for all roles, and benchmark them, to ensure that we’re getting it right.
- Pension: You’ll have access to the award-winning Kingfisher Pension Scheme, and we’ll put money in alongside your savings too.
- Medical: We have a number of medical benefits available depending on your role to help you and your family look after yourselves.
- Leave: You can enjoy 6.6 weeks' leave, plus we'll reward you with additional leave and cash rewards to celebrate long service anniversaries and milestone years.
- Health club discounts: We have a network of over 3,300 health clubs offering discounts to colleagues and their partners of up to 25% on self-paid gym memberships.
- Eye care: We pay for your eye test every two years and provide £50/€70 towards single focal lenses and frames if needed.
- Cycling to work scheme: Our cycle to work scheme helps colleagues spread the cost and save money on any bike and safety equipment through salary sacrifice.
- Long service: For every 10 years up to 40 years’ service, we give extra annual leave and a cash payment.
- Training & development: We want you to be all you can be. From the minute you walk through our doors to the exciting moment you make that next career move, we're here to help you make the most of every opportunity.
- Flexible learning with LEO: LEO is your everyday, on-the-go learning and development partner, helping you build the knowledge you need now and in the future.
- Developing in role: Learning never stops at B&Q. There are always opportunities to develop your skills.
- Accelerated Development Talent Programmes: We design programmes to help you practice your skills and learn new ones.
- Induction: We’ve designed an induction programme that’ll give you real insight into our business, our culture and help you feel included from day one.
A day in the life:
- Natasha, Store Manager: There's a lot of different touchpoints for a store manager during day to day life.
- Ben, Showroom Manager: A day's work involves planning, supporting the team, and ensuring compliance and stock management routines.
Our Retail Management teams help every one of our stores to lead and develop their teams so they can always put our customers first.
Location: Yeovil, Somerset
Open to Job Share, Full Time or Part Time - Permanent
Trading Team Manager in Yeovil employer: B&q
B&Q Yeovil is an exceptional employer that prioritises employee well-being and development, offering competitive salaries, generous holiday allowances, and a supportive work culture. With a strong focus on training and growth opportunities through innovative platforms like LEO, employees are empowered to enhance their skills and advance their careers while enjoying a range of benefits including discounts, life assurance, and a robust pension scheme. Join us in a vibrant team environment where your contributions truly matter and help us create homes that our customers love.
StudySmarter Expert Advice🤫
We think this is how you could land Trading Team Manager in Yeovil
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like B&q, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like B&q!
We think you need these skills to ace Trading Team Manager in Yeovil
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at B&q, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at B&q and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show B&q that you’re ready to jump in and contribute right away!
How to prepare for a job interview at B&q
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
